.The Zoom Dashboard will open in a new browser tab.
The Zoom Dashboard gives account owners and admins visibility into a wide range of data from overall usage trends to live in-meeting activity. Admins can use this data to diagnose issues, monitor meeting quality, and better understand how their organization uses Zoom.
The Zoom Dashboard data is refreshed daily at 12:00 GMT and retained for 15 months.
Note: If you are on a Video SDK account, learn more about the dashboard information available to developers.
Note: To enable the Unified Health Dashboard feature, contact Zoom Support.
.The Zoom Dashboard will open in a new browser tab.
The following information is not available for participants outside your organization:
Note: If you can't find a specific tab within the Zoom Dashboard, click the more icon 
at the top of the page, then click the name of the tab you want.
The Overview tab provides a comprehensive view of how your account or organization uses Zoom Workplace. With the Overview tab, you can:
Learn more about the Overview tab for Zoom Workplace.
The System Health tab lets you monitor, diagnose, and troubleshoot technical issues across the Zoom platform at scale. It also helps you identify the quality of service (QoS) for sessions and determine which users are experiencing good QoS.
Learn more about the System Health tab.
The Usage Data tab provides broad statistics on overall Zoom usage across your organization. Use the date range filter in the top left to narrow the data to a specific time period.
This tab includes graphs for quick insights into users, meetings, and Zoom Rooms. Many graphs include navigation arrows to switch between different data views, and you can export any chart to CSV by clicking the Download option in its top-right corner.
Learn more about the Usage Data tab.
The AI tab shows data on usage trends and adoption rates for Zoom AI features, giving you a clear view of how AI tools are being used across the organization.
Learn more about the dashboard for AI.
The Meetings tab provides an overview of both live and past meetings. From this view, you can see whether audio, video, screen sharing, and recording were used in each meeting, as well as the license types associated with each user on your account. Past meetings can be exported to a CSV file for further analysis.
Click a meeting ID to view detailed information, including participant connection locations and network quality metrics. For meetings in progress, the Join as an assistant feature allows an admin to join as a co-host, provided the host is currently logged in and active in the meeting. For past meetings, hover over the information icon 
to see how each participant exited the meeting.
Selecting a participant's name opens an in-depth view of their connection, including real-time send and receive rates for video, audio, and shared content. Note that if no data is being sent or received at a given moment, no information will appear for that period.
This tab captures the following connection quality metrics:
Learn more about the dashboard for Zoom Meetings.
The Rooms tab provides an overview of each Zoom Room's configuration, including its type, passcode, and current availability for meetings. If you have Zoom Rooms Health Status Notifications enabled, you can also quickly identify any issues in the Health column. Additionally, you can click a room name to view additional details.
Learn more about the dashboard for Zoom Rooms.
The Webinars tab shows both live and past webinars. Panelist data is presented in the same way as meeting participant data in the Meetings tab. For attendees, the tab provides basic details including name, device, IP address, location, network type, join/leave time, and leave reason.
Learn more about the dashboard for Zoom Webinars.
The Whiteboard tab displays account usage metrics for Zoom Whiteboard, giving you insight into how frequently the Zoom Whiteboard is used across your organization. From this tab, you can view the number of whiteboards shared internally and externally, as well as identify the most active users. Metrics are refreshed every 24 hours.
Learn more about the dashboard for Zoom Whiteboard.
The My Notes tab provides a summary of active users, usage trends, and engagement for users who use My Notes within a selected time range.
This tab includes the following sections:
to export available My Notes data as a CSV file.Learn more about using My Notes.
The Canvas tab provides a summary of active users, doc counts, usage trends, and engagement metrics for users who access Zoom Canvas within a selected time range.
This tab includes the following sections:
to export available Zoom Canvas data as a CSV file.Learn more about using Zoom Canvas.
The Video Management tab provides an adoption rate and usage data for Zoom Video Management, offering insight into how frequently the feature is used across your organization. Use this tab to view and filter data by a specific date range, covering the following metrics:
Learn more about using Zoom Video Management.
The Chat tab provides an overview of Zoom Chat usage across your organization, including adoption rates and activity metrics. You can monitor the number of messages sent and received, broken down by message type. You can use the date range selector at the top of the page to filter results by time period, or search for a specific user by name or email address.
Learn more about the dashboard for Zoom Chat.
The Downloads tab displays CSV files exported from any tab in the Zoom Dashboard. Each report entry includes the report name, type, generation start and end times, generation duration, and current status. When a report is ready to download, a Download option will appear in the Report status column.
The Workspaces tab provides Workspace Reservation information about reservations made, check-in rates, utilization, and popular rooms and desks.
Learn more about the dashboard for Zoom Workspaces.
The Phone tab displays the overall call quality for Zoom Phone, measured using Mean Opinion Score (MOS).
Learn more about the dashboard for Zoom Phone.
The CRC tab provides the total number of CRC ports being used on the account. The max shows maximum concurrent ports being used in that hour, while the total shows total SIP/H.323 connections in that hour.
The CMK tab shows Customer Managed Key (CMK) utilization across your organization or account. Use this tab to audit encryption and decryption activities, giving you greater transparency and control over your data security.
Learn more about the dashboard for Customer Managed Key (CMK).
The Node tab provides an overview of the health and resource usage of the account's deployed services and servers. Each module's dashboard can also be customized by adding widgets and adjusting their layout.
Learn more about the dashboard for Zoom Node.
The Contact Center tab shows the overall quality of Zoom Contact Center voice and video engagements.
Learn more about the dashboard for Zoom Contact Center.
The Healthcare tab provides a centralized view of Clinical Notes usage across your account or organization. Use it to review license agreements, track engagement trends, and identify top users all in one place.
Learn more about the dashboard for Clinical Notes.
The Marketplace tab provides data on Zoom Marketplace usage across your account or organization, including added, created, and approved apps. Use it to monitor the following:
Learn more about the dashboard for Zoom Marketplace.