Enabling or disabling Only authenticated users can join from web client

The Only authenticated users can join meetings from Web client setting helps ensure that only verified participants can join your meetings through the web browser. By requiring users to sign in before joining, this feature adds an extra layer of security and helps prevent unauthorized access.

Note: This applies to both internal and external participants.

Requirements for enabling Only authenticated users can join from web client

Table of Contents

How to enable or disable Only authenticated users can join from the web client

Account

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under the Security section, click the Only authenticated users can join from web client toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent users in the account from changing this setting, click the icon , and then click Lock to confirm the setting.

Group

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the name of the group you want to configure.
  4. Click the Meeting tab.
  5. Under the Security section, click the Only authenticated users can join from web client toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent users in the group from changing this setting, click the icon , and then click Lock to confirm the setting.

User

To enable or disable Only authenticated users can join from web client for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Meeting tab.
  4. Under the Security section, click the Only authenticated users can join from web client toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.