Viewing your Zoom account and subscription details

You can view your Zoom account and subscription details in the Zoom web portal. The plan page lets you check your current Zoom plan type, license quantity, renewal date and costs, billing cycle, pending plan changes, coupons, and more.

Requirements for viewing Zoom subscription details

To view Zoom account and subscription information, you must be one of the following:

Account owner, admin, or a custom role with billing privileges

How to view the details of a Zoom subscription

How to view the details of a Zoom subscription

Access the Zoom plan page

Your Zoom subscription plan is either under the Plan Management or Current Plans tab. These tabs display your subscription summary, individual plan details, pending changes, active coupons, renewal information, and more. You can also manage or update your subscription from this page.

Sign in to the Zoom web portal as an account owner, admin, or user that has a custom role with billing privileges.
In the top-right corner, click your profile picture or initials, then click Plans and Billing.
You'll see either the Current Plans tab or the Plan Management tab.
Review each of your individual plan tiles.

Review your Zoom subscription details

Access the Zoom subscription page.
To view information about a specific subscription, identify the following:

- Name of your plan: For example, if you have a webinar subscription, the name of this subscription will be ZOOM WEBINARS.
- QTY: The number of licenses that have been purchased.
  Note: Learn how to assign licenses to users.
- BILLING PERIOD: The billing cycle of the plan is either monthly or annual.
  Note: You can also select One Month for a month subscription for some products. One-month subscription products do not automatically renew.
- SERVICE EFFECTIVE DATE: The date when your subscription started.
- STATUS: Shows the status of your subscription, such as Active or Expired.
- NEXT INVOICE DATE: Your next invoice date according to your subscription period.
- NEXT INVOICE AMOUNT: The amount you will need to pay on the date of your next invoice.
- View Details: Additional features related to the plan, for example, Meetings, Chat, Mail, Calendar, Whiteboard, and Cloud Storage.
  Note: Some of these details may not be visible if they don't apply to your plan.
- Coupons: The Coupons tile shows your active coupons.
  Note: Learn how to add a discount code.
- Plan Summary: In the Plan Summary tile, click View to see a summary of your renewal dates and amounts.

If you have a free subscription, your current plan will indicate that you’re on the Zoom Workplace Basic plan and have a meeting duration limit of 40 minutes. To upgrade to a paid account, click Upgrade to Pro. If you have a Pro account, but your account is showing Zoom Workplace Basic, you may not be signed in to the correct account. Learn how to troubleshoot sign-in issues.

Find your Zoom subscription renewal or end date

Access the Zoom subscription page.
On the plan tile, in the NEXT INVOICE DATE field, view the renewal or expiring date of your current Zoom plan.
Note: If your plan uses a recurring billing cycle, the date is listed as your next billing date.