Viewing your Zoom account and subscription details

You can view your Zoom account and subscription details in the Zoom web portal. The plan page lets you check your current Zoom plan type, license quantity, renewal date and costs, billing cycle, pending plan changes, coupons, and more.

Requirements for viewing Zoom subscription details

To view Zoom account and subscription information, you must be one of the following:

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How to view the details of a Zoom subscription

Access the Zoom plan page

Your Zoom subscription plan is either under the Plan Management or Current Plans tab. These tabs display your subscription summary, individual plan details, pending changes, active coupons, renewal information, and more. You can also manage or update your subscription from this page.

  1. Sign in to the Zoom web portal as an account owner, admin, or user that has a custom role with billing privileges.
  2. In the top-right corner, click your profile picture or initials, then click Plans and Billing.
    You'll see either the Plan Management tab or the Current Plans tab. All of your plans will be listed, indicating their renewal dates.
  3. Review each of your individual plan tiles.

Review your Zoom subscription details

  1. Access the Zoom subscription page.
  2. To view information about a specific subscription, click the down arrow icon , then identify the following:
    Note: Some details may not be visible if they don't apply to your plan.
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If you have a free subscription, your current plan will indicate that you’re on the Zoom Workplace Basic plan and have a meeting duration limit of 40 minutes. To upgrade to a paid account, click Upgrade to Pro. If you have a Pro account, but your account is showing Zoom Workplace Basic, you may not be signed in to the correct account. Learn how to troubleshoot sign-in issues.