Changing basic and advanced cloud recording settings

With cloud recording enabled, you can determine which recording settings are selected for any meetings or webinars you record to the cloud. These settings can be applied at an account, group, or user level. If you are an account owner or admin, you can also manage other cloud recording settings for users or groups in your account.

Notes:

• If a setting is not locked, paid members can enable or disable those settings as desired in their own account.
• If a setting is locked, the paid member cannot enable or disable those settings and will need to contact their account admins for any changes.

Requirements for changing cloud recording settings

• Cloud recording enabled
• Pro, Business, or Enterprise account
• Licensed user

How to apply individual settings to your cloud recordings

As a host, you can apply specific settings to your cloud recordings, such as the view type, whether public chat messages are included, and the timestamp. Settings that were previously changed for groups or users will be kept as is. Account owners and admins can enable, disable, and lock these settings.

Access cloud recording settings for the entire account

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Settings .
4. Click Recording & Transcript.
5. In the General section, below the Cloud recording toggle, adjust the individual basic and advanced cloud recording settings as needed.
6. Click Save.

Access cloud recording settings for a group of users

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the top-right corner, click your profile picture or initials, then click Admin Center.
3. In the side menu, click Users .
4. Click Groups.
5. Click the applicable group name from the list.
6. In the General configuration section, click Edit product settings.
7. Click Recording & Transcript.
8. In the General section, below the Cloud recording toggle, adjust the individual basic and advanced cloud recording settings as needed.
9. Click Save.

Access cloud recording settings for your personal account

1. Sign in to the Zoom web portal.
2. In the top-right corner, click your profile picture or initials, then click Settings.
3. In the side menu, click Recording & Transcript.
4. In the General section, below the Cloud recording toggle, adjust the individual basic and advanced cloud recording settings as needed.
5. Click Save.

Basic cloud recording settings

You can select or clear the check boxes next to the following cloud recording features based on what you want to record in your video. Each selection will be what is recorded.

• Record active speaker with shared screen: Record both the active speaker view and shared content on the same video.
• Record gallery view with shared screen: Records the gallery view when no content is being shared. When content is shared, only the shared content and the active speaker view are recorded.
• Record active speaker, gallery view and shared screen separately: Record the active speaker, gallery view and shared screen as separate videos.
  • Select Active speaker to record the active speaker only.
  • Select Gallery view to record the gallery view only.
  • Select Shared screen to record the shared screen only.
• Record audio-only files: Record the audio of the video separately. Choose to record one audio file for all participants, a separate audio file of each participant, or both. Audio files are in the M4A file format.
  • Record one audio file for all participants: One file is processed for the entire audio of the recording.
  • Record a separate audio file of each participant: Records up to 200 speakers individually and provides you with separate audio files for each speaker. For example, this allows you to have more customization options if you want to edit or apply filters to just one participant's audio to improve the audio quality of the recording.
    Note: The audio for all users who join by phone will be merged into one audio file.
• Record the Interpretation: Record the interpreter’s view. Select one or both of the following options:
  • Record sign language interpreter: Records the sign language interpreter’s view. If enabled, cloud recording will have a video and audio file for each sign language video channel.
    Learn more about using sign language interpretation.
  • Record language interpreter: Records the language interpreter’s view. If enabled, cloud recording will have an audio file for each language interpretation.
    Learn more about using language interpretation.
• Record production studio customized view from the webinar: Record the produced view from Production Studio. Learn more about using Production Studio.
  Note: This option is enabled by default.
• Save chat messages from the meeting / webinar: Select this check box to save chat messages from the meeting/webinar. You will receive a TXT file with the transcript of the meeting/webinar chat messages.
  Note: For meetings, the chat transcript saved on the cloud will only include chat messages sent to everyone. For webinars, the saved chat will only include messages from the host and panelists to all participants. Private messages sent between individuals are not saved on the cloud.

Advanced cloud recording settings

To fine-tune and add specifics to your cloud recordings, you can select or clear the following sub-settings:

• Add a timestamp to the recording: Add a timestamp of the meeting to your cloud recordings. The time will display in the host's time zone, set on their Zoom profile.
• Display participants' names in the recording: Add participants' name to the bottom-right corner of their video.
• Record thumbnails when sharing: Include a thumbnail of the presenter when screen sharing.
• Optimize the recording for 3rd party video editor: Generate your cloud recording video files with a standard format that is compatible with 3rd party video editors. This may increase file size.
• Create audio transcript: Select this setting to automatically transcribe your cloud recordings.
  Note: You can also click the lock icon to lock this sub-setting at the account level.
• Save panelist chat to the recording: Save the messages sent by panelists during a webinar to either all panelists or all panelists and attendees.
• Save poll results shared during the meeting/webinar: Include any shared poll results in the cloud recording.
• Save closed caption as a VTT file: The closed captions are saved as a VTT file that is accessible by users on the cloud recording detail page.
  Note: You can also click the lock icon to lock this sub-setting at the account level.
• Participants can request host to start cloud recording: Enable participants to request the host to start cloud recording from their end.
• Participants can start cloud recording when host is not in the meeting: Allow participants to start a cloud recording when the host isn't in the meeting. The host retains ownership and management of the recordings.