Enabling Zoom Events Email Compose with Zoom AI Companion

Sometimes finding the right words can be challenging. Zoom Events Email Compose with AI Companion leverages AI technology, which may include third-party models, to help you generate an email, subject lines, titles, and calls to action, using context from your Zoom Event description and/or inputting a more specific prompt. AI Companion can assist when drafting a new email in Email Builder.

Learn more about using Zoom Events Email Compose with AI Companion, using Zoom Events Email Builder, other Zoom AI Companion features, and how Zoom AI Companion features handle your data.

This article covers:

• Note on Data Usage
• Limitations of Zoom Events Email Compose with AI Companion
• How to enable or disable Zoom Events Email Compose with AI Companion
  • Account
  • Group

Prerequisites for enabling Zoom Events Email Compose with AI Companion

• Licensed user on a Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
• Account owner or admin privileges
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license; or, Zoom Sessions Unlimited license or Zoom Sessions Pay Per Attendee license

Note on Data Usage

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party AI models.

We evaluate and update our models periodically and those used to support Zoom AI Companion may change from time to time. For features in AI Companion that use third-party AI model providers, we will share relevant data with those third parties when you use the feature. For example, if you use Zoom Events Email Compose with AI Companion to help draft emails in Email Builder, the user inputs and prompts will be sent to the relevant model to provide the service. Data may be processed within U.S.-based data centers.

Learn more about how Zoom uses data to provide Zoom AI Companion features.

Limitations of Zoom Events Email Compose with AI Companion

• Zoom Events Email Compose with AI Companion is only supported in English currently.
• Use of Zoom Events Email Compose with AI Companion is not available in all countries.

How to enable or disable Zoom Events Email Compose with AI Companion

Account

To enable or disable Zoom Events Email Compose with AI Companion for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under Zoom Events, click the Zoom Events Email Compose with AI Companion toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.

Group

To enable or disable Zoom Events Email Compose with AI Companion for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under Zoom Events, click the Zoom Events Email Compose with AI Companion toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.