Admins wanting to get a better understanding of Marketplace App usage on their account can consult the App Dashboard, which provides information on the number of apps being created, approved, and added on their account, as well as breakdowns of API call usage by app, most/least used apps, and apps with recent API failures.

Admins can also view information about all API calls made by their account, which would include other scheduling integrations not available on the App Marketplace. Learn more about the API Dashboard.

This article covers: 

• How to access the App Dashboard
  • Understanding the App Dashboard

Prerequisites for using the App Dashboard

• Account owner or admin privileges

How to access the App Dashboard

1. Sign in to the Zoom App Marketplace as the account owner or admin.
2. In the top-right corner, click Manage.
3. Under the Admin App Management section, click Apps on Account.
   The details for your account’s app usage are displayed below.
4. (Optional) In the top-right corner, click the dropdown menu to select between the Last 7 days, Last 14 days, or Last 30 days of data to be summarized.
5. (Optional) Click Export to download a CSV file of the apps used on your account for the selected time span.

Understanding the App Dashboard

The Overview section gives admins a high-level overview of the apps used and available on their account.

• At the top of the Overview, admins see for the specified time span the number of apps added by your account, apps created by users on your account, and apps approved by admins are shown at the top, with the change in that number over that time span indicated below. This gives admins more context of the current overall app usage on their account and any growing trends.
• The pie chart below shows the percentage of apps using API calls for each rate limit type. This can provide admins insight into which app (or apps) are using more of a particular API call type. Click the rate limit dropdown menu to select other API rate limits.
• The center tile provides the information on the most or least used apps by users on their account.
• The last tile lists any apps that had a recent failed API call, likely indicating that the app may need some attention from account admins, either due to reaching the API call limit or other configuration issues.

Below the Overview, admins will see the full list of apps currently on their account, split by Added apps and Created apps tabs. This lists all apps currently on their account, the number of users currently with the app added, total number of API calls by that app, number of failed calls made by that app, and number of active users (made an API call with that app) in the specified time span. Admins can narrow the list by app type (user or account level apps), change the time span displayed below, and export the list as currently seen.

Clicking on an app listed will provide the admin with even more detailed information for that app’s usage, including a more detailed breakdown of API usage for this app by rate limit type, number of successful and unsuccessful API calls, and current active and inactive users of this app.