Managing the VOD Configuration section

Hub users can set up how their attendees will access their channels with registration. They can also manage custom registration questions, geoblocking, privacy policies, and closed captions/audio transcriptions.

Hub users can also configure authentication options for Video On Demand (VOD) channels. When setting up a channel, hub users can choose from authentication methods like email one-time password (OTP), Zoom sign-in, external SSO (if available in account), or no authentication. Hub users can add email domains or addresses to an allow list. These authentication controls allow them to make their Video On Demand content private and manage who can view their video content. Viewers will be required to authenticate before accessing the VOD content.

Learn more about the Video Channels tab and the video channel creation setup.

This article covers:

Prerequisites for managing the Configuration section

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Configuration section

  1. Sign in to Zoom Events.
  2. In the left navigation menu, click the top dropdown arrow and select the hub you want to manage.
  3. In the left navigation menu, click Video Channels.
  4. Create a video channel or edit a video channel.
    You will be directed to the video channel setup.
  5. In the channel setup's left navigation menu, click Configuration.

How to complete the Video Access section

Enable or disable attendee registration

  1. Access the Configuration section.
  2. Under Video Access, click the Require registration: attendee register once to access all content toggle to enable or disable it.

View attendee information collected during registration

  1. Access the Configuration section.
  2. Under The following attendee information will be collected during registration, view the list of information.
  3. To change the attendee information, edit the custom registration questions.

Note: Email addresses are required by default.

Customize registration questions

  1. Access the Configuration section.
  2. Under Video Access, click Customize Registration Questions to select the details you want registrants to include during the registration process and to create a questionnaire for them to answer during the registration process.
    Note: Once a channel is published, an event organizer will be able to add, change, or delete registration questions.
  3. Click Save All to save your settings.

Require authentication for video channel

Note: This feature is currently only available for the Zoom Events Experience channels.

  1. Access the Configuration section.
  2. In the Video Access section, under Authentication: restrict content access to qualified users, click the dropdown menu to select the authentication method you want to use:
  3. Optional) Select the Apply Allow List checkbox to add restrictions to your event by allowing certain users on the allow list to join your event. Only users on the allow list will be able to view and register for this event.
    Note: Specified users can only register once and cannot register on behalf of others.
  4. Click Save.

Manage the privacy policy link

You can upload up to 3 privacy policies for your channel. Your organization’s privacy policy will be displayed when the user registers for the channel.

  1. Access the Configuration section.
  2. Under Privacy Policy Link, upload up to 3 privacy policies for your event. Your organization’s privacy policy will be displayed before users access the videos in the channel.
    1. Under Privacy Policy Link, click + Add.
      A text box will appear.
    2. In the text box, enter the URL of your privacy policy.
    3. (Optional) Repeat steps to add up to two more privacy policy links.
    4. (Optional) Click the delete icon to delete a privacy policy link.
  3. Click Save.

Manage geoblocking

  1. Access the Configuration section.
  2. In the Video Access section, under Geoblocking, click the pencil icon .
  3. Use the dropdown menu to select the countries or regions where users won't be allowed to register for this event.
    Ticket availability will be limited to users outside of these countries and regions only. The availability of Zoom Events is determined by the geographic location of the user.
  4. (Optional) To the right of a country, click the icon to remove the country from the geoblocking list.
  5. Click Save.
    Notes:

How to manage the Video Distribution section

In the video channel setup, the hub owner or hub hosts can create customized URLs for their Video On Demand (VOD) channel links.

Note: The Zoom Events Experience video channels only support this feature.

  1. Access the Configuration section.
  2. In the Video Distribution section, under How will attendees access this channel?, configure the link you can share with your attendees by selecting from the following options:
    Note: The auto-generated link will be generated after you publish.
  3. Under Channel URL, enter a customized video channel URL path.
    Notes:
  4. Click Update to save the custom URL path.
  5. Click Copy Link to copy the customized URL to share with others. You can make the link accessible to others by copying it.
  6. (Optional) Click Edit Channel URL to edit your custom URL path.
  7. Click Save.

How to complete the Features on video playback section

These controls apply to all videos within this channel.

Enable or disable closed captions

If closed captioning or live transcripts are available during a meeting or webinar, you can view these as a participant.

  1. Access the Configuration section.
  2. In the Features on video playback section, click the Closed Caption toggle to enable or disable it.

Learn more about using captions in Zoom Events.

Enable or disable audio transcription

Audio transcription automatically transcribes the audio of a meeting or webinar that you record to the cloud. This supports the recordings of Zoom meetings, webinars, or events.

  1. Access the Configuration section.
  2. In the Features on video playback section, click the Audio Transcription toggle to enable or disable it.

Enable or disable video download

When creating Video On Demand (VOD) channels, hub owners, hosts, and co-hosts can make video content downloadable. This allows attendees to download available video files from playback pages. Attendees are limited to 5 concurrent downloads and are notified when additional downloads must wait. Additionally, hub owners, hosts, and co-hosts can make content downloadable when creating embeddable channels. The download option allows attendees to access videos offline.

Note: Certain accounts can access this feature. Contact Zoom Support to discuss whether this feature is available for your account.

  1. Access the Configuration section.
  2. In the Features on video playback section, click the Video Download toggle to enable or disable it.
    Note: This toggle is disabled by default.