Admins can control the ability for their users to auto-accept far-end camera control requests from designated users. Once the other user has control of someone's camera, they can use pan-tilt-zoom (PTZ) functionality of the camera. The webcam must have these PTZ features for this setting to work. This setting can be useful for receiving remote help from another participant with your video conference meetings or presentations.

This article covers: 

• How to enable or disable auto-accept far-end camera control
  • Zoom Desktop Client 
    • Account
    • Group
    • User
  • Zoom Rooms

Prerequisites for enabling auto-accept far-end camera control

• Account owner or admin privileges
• Far-end camera control enabled

How to enable or disable auto-accept far-end camera control

Zoom Desktop Client

Account

To enable or disable Auto-accept far end camera control for all members in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Auto-accept far end camera control toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Auto-accept far end camera control for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Auto-accept far end camera control toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Auto-accept far end camera control for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Auto-accept far end camera control toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Zoom Rooms

1. Sign in to the Zoom web portal.
2. Click Room Management then click Zoom Rooms.
3. Find the Zoom Room you want to enable auto-answer for and click Edit. 
4. Click the Meeting tab.
5. Click the toggle  next to Automatically accept far end camera control.