Admins can control the use of Whiteboard Content Generation with AI Companion. Whiteboard Content Generation leverages AI technology, which may include third-party models, to help you add and refine whiteboard contents with just one click.

Learn more about using Whiteboard Content Generation and how Zoom AI Companion features handle your data.

This article covers:

• Limitations of AI Companion
• How to enable or disable Thread Summary
  • Account
  • Group
  • User

Prerequisites for enabling and disabling Whiteboard Content Generation with AI Companion

• A Zoom Pro, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Enterprise Bundle account
  Note: AI Companion may not be available for select verticals and select regional customers.
• A Whiteboard or Whiteboard Plus add-on
• Account owner, admin privileges, or any custom role that has access to modify Account Settings

Note on Data Usage

Zoom does not use any customer audio, video, chat, screen sharing, attachments or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party AI models.

We evaluate and update our models periodically and those used to support Zoom AI Companion may change from time to time. For features in AI Companion that use third-party AI model providers, we will share relevant data with those third-parties when you use the feature. For example, if you use meeting summary to create an AI-generated summary, the meeting transcript will be sent to the relevant model to provide the service. Data may be processed within U.S. based data centers.

Learn more about how Zoom uses data to provide Zoom AI Companion features.

Limitations of AI Companion

• Currently, Whiteboard Content Generation only supports chat messages in English.
• Use of Whiteboard Content Generation with AI Companion is not available in all countries

How to enable or disable Whiteboard Content Generation with AI Companion

Account

To enable or disable Whiteboard Content Generation for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under Whiteboard, click the Whiteboard Content Generation with AI Companion toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.

Group

To enable or disable Whiteboard Content Generation for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under Whiteboard, click the Whiteboard Content Generation with AI Companion toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Whiteboard Content Generation for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the AI Companion tab.
4. Under Whiteboard, click the Whiteboard Content Generation with AI Companion toggle to enable or disable it.