Enabling or disabling whiteboard preview in email notifications

Admins can enable or disable whiteboard preview in email notifications as needed, allowing organizations to align their communication practices with their specific security requirements. With this feature, organizations have the flexibility to customize their notification settings to enhance the security of the information being shared.

Requirements for enabling or disabling whiteboard preview in email notifications

Table of Contents

How to enable or disable whiteboard preview in email notifications

Account

To enable or disable whiteboard preview in email notifications for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Whiteboard tab.
  4. Under Other Settings, click the Send whiteboard preview in notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing these settings, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable whiteboard preview in email notifications for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Whiteboard tab.
  5. Under Other Settings, click the Send whiteboard preview in notifications toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. (Optional) To prevent all users in the group from changing these settings, click the lock icon  , and then click Lock to confirm the setting.

User

To enable or disable whiteboard preview in email notifications for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Whiteboard tab.
  4. Under Other Settings, click the Send whiteboard preview in notifications toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.