Admins can enable or disable whiteboard preview in email notifications as needed, allowing organizations to align their communication practices with their specific security requirements. With this feature, organizations have the flexibility to customize their notification settings to enhance the security of the information being shared.

This article covers:

• How to enable or disable Whiteboard preview in email notifications
  • Account
  • Group

Prerequisites for enabling or disabling whiteboard preview in email notifications

• Administrator privileges on the Zoom web portal

How to enable or disable whiteboard preview in email notifications

Account

1. Sign in to the Zoom web portal as an administrator.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Whiteboard tab.
4. Under Other Settings, click the Send whiteboard preview in notifications toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

1. Sign in to the Zoom web portal as an administrator..
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Whiteboard tab.
5. Under Other Settings, click the Send whiteboard preview in notifications toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon  , and then click Lock to confirm the setting.