Using Chat Summarize with AI

Getting a lot of chat messages daily can be time-consuming to read. When enabled by an admin, Chat Summarize with Zoom AI offers a solution by leveraging AI technology, which may include third-party models, to condense chat discussions and summarize messages in a thread. 

You'll find the Summarize with AI option below the original message of the thread. AI can also help you compose chat messages based on the conversation, allowing you to customize their tone and length.

Additionally, users can generate quick summaries of recent messages in the current chat or channel with a single click. Moreover, when supported text-based documents (such as PDF, DOC, DOCX, and TXT) are shared in chat, users can instantly receive summaries without leaving the conversation. Note that summarizing uploaded files requires the Local File Uploads setting to be enabled.

Learn more about other Zoom AI features and how Zoom AI features handle your data.

For language availability, review the supported languages for Zoom AI features.

Requirements for using Summarize with AI for Chat

Note: AI may not be available for select verticals and select regional customers.

Table of Contents

How to use Summarize with AI for Chat

Windows | macOS | Linux
  1. Sign in to the Zoom desktop app.
  2. Click the Chat tab  .
  3. Under the original message of the chat thread you want to summarize, click the Summarize with AI icon .
    AI will summarize the thread.
  4. (Optional) Click Copy to copy the summarized content.
  5. (Optional) Click Translate to... to translate the thread summary into a different language.
    Note: By default, thread summaries are shown in the primary language of the thread.
  6. (Optional) To provide feedback about the accuracy of the thread summary, click the upvote icon or downvote icon .
Android | iOS
  1. Sign in to the Zoom mobile app.
  2. Tap the Chat tab .
  3. Tap a chat or channel to open it. 
  4. Under the original message of the chat thread you want to summarize, tap the Summarize with AI icon .
    AI will summarize the thread. Scroll down to review the entire summary.
  5. (Optional) Tap Copy to copy the summarized content.
  6. (Optional) Tap Translate to... to translate the thread summary into a different language.
    Note: By default, thread summaries are shown in the primary language of the thread.
  7. (Optional) To provide feedback about the accuracy of the thread summary, tap the upvote icon or downvote icon .