With Zoom’s acquisition of Workvivo in April 2023, we have been working on integrating our services, products, and workforces. While we continue to do this, Workvivo will continue to support their customers and product through their own existing support site and technical support teams.

For more information on how to get started with and using Workvivo, please visit the Workvivo Help Center.

For additional questions or help with troubleshooting, please contact Workvivo Support directly.

For any billing related questions, active workvivo customers may contact Zoom or Workvivo, depending on how they have purchased Workvivo:

• Customers that purchased Workvivo through Zoom will submit a request to Zoom Billing for assistance.
• Customers that purchased Workvivo through Workvivo will contact the Workvivo billing team here: accounts.receivable@workvivo.com