In addition to the ability to approve apps for users to add themselves, admins can also add apps for users on their behalf, speeding up users’ access to apps. Admins can add any user-level app, both private and public apps, on behalf of all users on their account or just specific individual users. When an app is added by an admin, users will receive an in-client notification, indicating the app is ready for them to use. Additionally, admins can choose to have Zoom send them an email notification, or choose not to have Zoom send an email, if they would rather use their own internal communication method.
Admins can utilize both admin approval and adding apps on behalf of users, which can be useful in providing all users with a basic suite of Marketplace apps, while still allowing for other apps to be approved for users with specific needs. Learn more about managing the Zoom App Marketplace.
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Account admins review and add any user-level apps for individual users or all users on their account.
While admins can repeat the steps above to add additional users for this app or another app, they can also review all the apps currently on the account and add users through that list of apps.
When an admin adds an app for users, either for all users on the account or specific individuals, those users will see a notification within the Zoom desktop client.
Note: Account admins can also add integrations for their users from the App Marketplace. As opposed to Zoom Apps, which bring Zoom-developed or 3rd party services into Zoom, integrations bring Zoom functionality into other 3rd-party services. When these integrations are added for users by an admin, there is no in-app notification.
If admins choose to have Zoom send a notification email, the email will include app details such as the name, Zoom products supported by the app, app permissions, and a link to immediately open the added app in the desktop client.
(Click to view the full email example)
If multiple apps are added for the same user in a brief period, the email will instead be a list of all the apps recently added by an admin. The information for each app will be condensed down to just the app name, Zoom products supported by the app, and links to open the app or view app permissions.
After an app has been added by an admin, that app can also be removed for all users on the account, or remove the app from individual users.
When the app is removed by an admin, the affected user(s) will see an in-client notification, informing them that the app is disabled and they should contact their organization’s admin for support. No email notification is sent when an app is removed.
Admins can also temporarily disable an app or remove it for all users. Learn more about admin management of the App Marketplace.