How to add Marketplace Apps as an admin

In addition to the ability to approve apps for users to add themselves, admins can also add apps for users on their behalf, speeding up users’ access to apps. Admins can add any user-level app, both private and public apps, on behalf of all users on their account or just specific individual users. When an app is added by an admin, users will receive an in-client notification, indicating the app is ready for them to use. Additionally, admins can choose to have Zoom send them an email notification, or choose not to have Zoom send an email, if they would rather use their own internal communication method.

Admins can utilize both admin approval and adding apps on behalf of users, which can be useful in providing all users with a basic suite of Marketplace apps, while still allowing for other apps to be approved for users with specific needs. Learn more about managing the Zoom App Marketplace. 

Note: If the admin who installed the app is deleted from your Zoom account, the integration will fail. 

This article covers: 

Prerequisites for adding apps as an admin

How to add an app as an admin for your account

Account admins review and add any user-level apps for individual users or all users on their account.

  1. Sign in to the Zoom App Marketplace as an admin or owner.
  2. Search for and select the app you want to add for users on your account.
  3. To the right of the app name, click Add for Others.
    The app authorization page is displayed, providing details on required app permissions.
    Note: If app approval is required, the app must be approved before it can be added. 
  4. At the top of the page under the As an admin, add __ for section, choose one of the following options:
  5. (Optional) Deselect the Send email notifications to the users I’ve added checkbox to prevent Zoom from sending an email notification to the users you are adding the app for. By default, this option is selected.
  6. Click Allow to authorize the app for the selected user(s) and/or user group(s).
    Once added, users will see a notification in the desktop client and potentially receive an email notification from Zoom.

Add additional users to an already added app

While admins can repeat the steps above to add additional users for this app or another app, they can also review all the apps currently on the account and add users through that list of apps.

  1. Sign in to the Zoom App Marketplace as an admin or owner.
  2. In the top-right corner, click Manage.
  3. Under the Admin App Management section, click Apps on Account.
  4. Click the name of the app.
    A list of current users with the app is displayed.
  5. At the top-right corner of the list, click Add Users.
  6. The app authorization page is displayed, providing details on required app permissions.
  7. At the top of the page under the As an admin, add __ for section, choose one of the following options:
  8. (Optional) Deselect the Send email notifications to the users I’ve added checkbox to prevent Zoom from sending an email notification to the users you are adding the app for. By default, this option is selected.
  9. Click Allow to authorize the app for the selected user(s) and/or user group(s).
    Once added, users will see a notification in the desktop client and potentially receive an email notification from Zoom.

How end users are notified of newly added apps

In-client experience for end-users

When an admin adds an app for users, either for all users on the account or specific individuals, those users will see a notification within the Zoom desktop client.

Note: Account admins can also add integrations for their users from the App Marketplace. As opposed to Zoom Apps, which bring Zoom-developed or 3rd party services into Zoom, integrations bring Zoom functionality into other 3rd-party services. When these integrations are added for users by an admin, there is no in-app notification.

Email notifications

If admins choose to have Zoom send a notification email, the email will include app details such as the name, Zoom products supported by the app, app permissions, and a link to immediately open the added app in the desktop client.

(Click to view the full email example)

If multiple apps are added for the same user in a brief period, the email will instead be a list of all the apps recently added by an admin. The information for each app will be condensed down to just the app name, Zoom products supported by the app, and links to open the app or view app permissions.

How to remove an app from specific users

After an app has been added by an admin, that app can also be removed for all users on the account, or remove the app from individual users.

  1. Sign in to the Zoom App Marketplace as an admin or owner.
  2. Search for the app you want to remove users from.
  3. In the Manage section, find the user you want to disable the app for.
  4. Hover your cursor over the user and click Disable when it appears next to each user.
    A window will appear, prompting you to confirm the change.
  5. Click Disable to confirm disabling this app for the selected user.

When the app is removed by an admin, the affected user(s) will see an in-client notification, informing them that the app is disabled and they should contact their organization’s admin for support. No email notification is sent when an app is removed. 

Admins can also temporarily disable an app or remove it for all users. Learn more about admin management of the App Marketplace.