VIP Delegation allows a user in your account to be contacted by phone only by a VIP list of users. This is particularly useful if your user is an executive that doesn’t want to be accessible by everyone unless they explicitly allowed it. This feature is disabled by default and requires the Zoom Phone license with the Power Pack add-on.
You can enable or disable VIP Delegation for your user as follow to allow a list of users with VIP privileges to contact them.
Ring me first, my delegate(s) next option is only available if the delegator has at least one delegate with the Answer Calls privilege.
VIP contacts can only be managed directly by the delegator or by delegate(s) with granted privileges on the Zoom client under Contacts.
In the August 2023 update, delegate(s) will not be automatically added to the delegator’s VIP contacts. If the delegator prefers to receive calls directly from the delegate(s) or allow them to perform warm transfers, they should manually get added to the delegator’s VIP Contacts list.
Under Everybody Else, select one of the following: