Enabling or disabling sending feedback to Zoom

Feedback to Zoom can be enabled or disabled in your settings, which controls the feedback option in the Zoom desktop app and mobile app.
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Note: The setting may not update for users until the next time they log in.

Requirements for enabling or disabling sending feedback to Zoom

Table of Contents

How to enable or disable Feedback to Zoom

Account

To enable or disable the Feedback to Zoom setting for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. Click Account Management, then Account Settings.
  3. Click the General tab.
  4. Under Other, click the Feedback to Zoom toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
  7. (Optional) Select the Allow users to send text feedback, including the prompts they send to AI Companion checkbox then click Save.

Group

To enable or disable the Feedback to Zoom setting for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the General tab.
  5. Under Other, click the Feedback to Zoom toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.
  8. (Optional) Select the Allow users to send text feedback, including the prompts they send to AI Companion checkbox then click Save.

User

To enable or disable the Feedback to Zoom setting for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the General tab.
  4. Under Other, click the Feedback to Zoom toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
  6. (Optional) Select the Allow users to send text feedback, including the prompts they send to AI Companion checkbox then click Save.