Enabling or disabling Zoom Notes

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Users can now create and manage their notes using My Notes, which provides an upgraded experience with AI. As Zoom Notes is being deprecated, users should begin transitioning to My Notes to maintain uninterrupted access to note-taking functionality.

Enabling the Zoom Notes feature allows users to take notes and collaborate during and outside of meetings. By default, Zoom Notes is enabled for most accounts, but account owners and admins can enable or disable them for certain users, groups, or for the entire account.

Requirement for enabling or disabling Zoom Notes

Table of Contents

How to enable or disable in-meeting notes

Enable or disable in-meeting notes for the entire account

This setting allows account owners or admins to enable or disable In-meeting Notes for all users in the account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Settings .
  4. Click Notes, then click Deprecated Notes.
  5. Under In-meeting Notes, click the Enable In-Meeting Notes toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. The settings below are enabled by default if Enable In-Meeting Notes is enabled:
  8. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable in-meeting notes for a group of users

This setting allows account owners or admins to enable or disable In-meeting Notes for a specific group of users. Changes apply only to users in the selected group.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Users .
  4. Click Groups.
  5. Click the applicable group name from the list.
  6. In the General configuration section, click Edit product settings.
  7. Click My Notes, then click Deprecated Notes.
  8. Under In-meeting Notes, click the Enable In-Meeting Notes toggle to enable or disable it.
  9. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and must be changed at that level.
  10. The settings below are enabled by default if Enable In-Meeting Notes is enabled:
  11. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable in-meeting notes for your personal account

This setting allows individual users to enable or disable In-meeting Notes for their personal account. You do not need admin permissions to change the setting, unless it is locked by an admin for the entire account or a group of users.

  1. Sign in to the Zoom web portal.
  2. In the top-right corner, click your profile picture or initials, then click My account.
  3. In the side menu, click Settings Image of the Settings side menu option.
  4. Click Notes, then click Deprecated Notes.
  5. Under In-meeting Notes, click the Enable In-Meeting Notes toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You cannot change it yourself and must contact your Zoom admin.
  7. The settings below are enabled by default if Enable In-Meeting Notes is enabled:

How to enable or disable out-of-meeting notes

Enable or disable out-of-meeting notes for the entire account

This setting allows account owners or admins to enable or disable Out-of-Meeting Notes for all users in the account.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Settings .
  4. Click Notes, then click Deprecated Notes.
  5. Under Out-of-meeting Notes, click the Enable Out-of-Meeting Notes toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. The settings below are enabled by default if Enable Out-of-Meeting Notes is enabled.
  8. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable out-of-meeting notes for a group of users

This setting allows account owners or admins to enable or disable Out-of-Meeting Notes for a specific group of users. Changes apply only to users in the selected group.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Users .
  4. Click Groups.
  5. Click the applicable group name from the list.
  6. In the General configuration section, click Edit product settings.
  7. Click My Notes, then click Deprecated Notes.
  8. Under Out-of-meeting Notes, click the Enable Out-of-Meeting Notes toggle to enable or disable it.
  9. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and must be changed at that level.
  10. The settings below are enabled by default if Enable Out-of-Meeting Notes is enabled.
  11. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Enable or disable out-of-meeting notes for your personal account

This setting allows individual users to enable or disable Out-of-Meeting Notes for their personal account. You do not need admin permissions to change the setting, unless it is locked by an admin for the entire account or a group of users.

  1. Sign in to the Zoom web portal.
  2. In the top-right corner, click your profile picture or initials, then click My account.
  3. In the side menu, click Settings Image of the Settings side menu option.
  4. Click Notes, then click Deprecated Notes.
  5. Under Out-of-meeting Notes, click the Enable Out-of-Meeting Notes toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account or group level and must be changed at that level.
  7. The settings below are enabled by default if Enable Out-of-Meeting Notes is enabled.