Admins can add, change, or delete reservations at the building level. They can also override users' reservations in the building. Admins can book a workspace for a user (without needing to set up delegation), change a current workspace reservation of a user, and delete a user's current reservation. The user will receive a notification if a change was made to the reservation by an admin.

This article covers:

• How to modify users' workspace reservation
  • Change reservation date and time
  • Reserve a workspace for a user
  • Cancel reservation
• How to view users' workspace reservations

Prerequisites for admin management of workspace reservations

• Either a Zoom Workspace Reservation subscription, Zoom Rooms subscription, or Zoom Common Area Phone subscription
• Licensed user
• Account owner or admin privileges

How to modify users' workspace reservation

Change reservation date and time

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces.  
3. On the floor map, click a reserved workspace that you want to modify.
   The reservation panel for that workspace will appear.
4. On the panel, under Reserve Date & Time, click the pencil icon to edit it.
5. Select the date and time that you want to change the reservation to, then click Save.
   The user's reservation date and time will change to your selected date and time. The user will receive a notification of this updated reservation.

Reserve a workspace for a user

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces.  
3. On the floor map, click an available workspace.
   The reservation panel for that workspace will appear.
4. To the right of Reserve for, click the dropdown arrow .
5. Search for and select the user that you want to make the workspace reservation for.
6. Click Reserve. 

Cancel reservation

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces.  
3. On the floor map, click a reserved workspace that you want to modify.
   The reservation panel for that workspace will appear.
4. On the panel, to the right of Reserved by, click the trash icon .  
   A confirmation window will appear.
5. In the window, click Delete.

How to search for and modify users' workspace reservations

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Workspaces.  
3. In the top-right corner, use the search box to search for a user.
   Note: To the left of the search box, ensure that the dropdown is set to User.
4. Click the user's name from the search result dropdown.
   A panel will appear, displaying all the user's workspace reservations. 
5. From the list of the user's workspace reservations, click a reservation that you want to modify.
6. Modify the user's reservation:
   • Change reservation date and time
   • Reserve a workspace for a user
   • Cancel reservation