Asking in-meeting questions with AI
Meeting questions uses AI technology, which may include third-party models, to allow meeting participants to ask questions about the content of the meeting discussions. Preset questions are provided, such as “Catch me up”, “Was my name mentioned?”, and “What are the action items?”, which can be useful for catching up when you join late or return after stepping away from the meeting. More specific custom questions are also possible, like “Was a date agreed on?” and “Was there a decision on the name?”. Meetings, as well as questions and responses, are supported in more than 30 languages.
Learn more about other Zoom AI features and how Zoom AI features handle your data.
Requirements for using Meeting questions with AI
- A Licensed user on a Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
- Meeting questions must be enabled
- Zoom desktop app for Windows, macOS, or Linux: Global minimum version or higher
- Zoom mobile app for Android or iOS: Global minimum version or higher
- Zoom Rooms version 5.16.0 or higher
Note: While meeting hosts can start or stop Zoom AI on all supported platforms, hosts and participants can currently only ask questions on the desktop app.
Limitations of Meeting questions with AI
- Only the meeting host can start or stop Meeting questions in-meeting controls.
- Meeting hosts in Zoom Rooms can only start or stop Meeting questions
- This feature is not supported in Breakout Rooms.
- If you have set your pronouns in your Zoom profile, Zoom AI will use those pronouns when referring to you. If you do not set your pronouns or choose not to share them in the meeting, the pronouns chosen by the Large Language Model (LLM) will be used instead.
How to start Meeting questions with AI during a meeting
Start Meeting questions with AI as the host
When the meeting starts, the host can manually start Meeting questions so that it is available to in-meeting participants. Meeting hosts can also configure Meeting questions to be automatically available to meeting participants when meetings start.
- Start a meeting as the host with the Zoom desktop app.
- In the top-right corner of the meeting window, hover over the Zoom AI icon
.
The Zoom AI window will open in the meeting. - Select the Meeting questions checkbox.
- Click Start Zoom AI.
Meeting questions will begin to use speech to text data for AI to reference.
Participants will see the diamond change color 
as indication that the Zoom AI is on.
Note: Meeting hosts on client versions below 6.7.5 may access Zoom AI from the meeting toolbar at bottom of the meeting.
Change permissions for Meeting questions
- In the top-right corner of the meeting window, hover over the Zoom AI icon then the settings icon
at the top of the panel. - Select/unselect the Meeting questions checkbox to enable or disable it.
- Under Who can ask questions about the meeting?, select which group of meeting participants can ask meeting questions:
- All participants and invitees: Allows all participants to ask questions about all discussions since Meeting questions was active.
- All participants only from when they join: Allows all participants to ask questions about the discussion since they joined the current meeting.
- Participants and invitees in our organization: Allows all internal participants to ask questions about all discussions since Meeting questions with AI was active.
- Participants in our organization only from when they join: Allows all internal participants to ask questions about the discussion since they joined the current meeting.
- Only meeting hosts: Allow only the original host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since Meeting questions was active.
Enablement requests during a meeting
If no AI feature is active, any meeting participant can request that it be started for the current meeting.
The host will receive an in-meeting request to start Zoom AI for the current meeting. If the host does not have the AI feature enabled for their meetings, the host, co-hosts, and any participants can request that it be enabled.
If the host or another meeting participant is an admin, they will be prompted to enable it during the current meeting.
- For Pro accounts, an admin in the meeting will be prompted to enable both the in-meeting AI feature and the web-portal AI setting through the meeting window prompt. This will take effect immediately.
- For Business accounts and higher, an admin in the meeting will be prompted in the meeting window to open the web portal and enable AI setting. This will take effect upon the next meeting start.
If no one in the meeting has the necessary permissions to enable the feature, admins will receive the request via email.
Request Meeting questions as a participant
If the host does not have Meeting questions or Meeting summary enabled for the current meeting, the host and any participants can request that it be enabled for use. Learn more about how the host or an admin handles enablement during a meeting.
- Join a meeting on the Zoom desktop app.
- In the top-right corner of the meeting window, hover over the Zoom AI icon .
The Zoom AI window will open in the meeting.
If not currently enabled for the meeting, the participant will be prompted to request feature enablement. - Click Ask host to start Zoom AI.
If the host or another meeting participant is an admin, they will be prompted to enable the feature during the current meeting. If no one in the meeting has the necessary permissions to enable the feature, admins will receive the request via email.
Stop AI as the host
If the host wants to discuss topics without Zoom AI running for in-meeting questions, they can disable the feature, so those topics will not be available for analysis and questions.
- In the top-right corner of the meeting window, hover over the Zoom AI icon .
The Zoom AI window will open in the meeting. - Option 1: Unselect the Meeting questions checkbox
Option 2: Click Stop Zoom AI to stop all AI features.
A confirmation window will appear. - In the window, confirm the following:
- Confirm disabling Meeting questions and Meeting summary in the current meeting.
- (Optional) Select the Delete meeting assets checkbox to delete the associated meeting assets. The option to delete meeting assets is applicable to transcripts and summaries except for transcripts that were completed by meeting participants using My notes before the meeting host deletes the meeting assets.
- Click Stop to confirm.
How to ask questions about the meeting with AI
With Meeting questions active for the meeting, participants will be able to ask questions about the meeting based on the meeting speech to text data. The meeting host’s settings control whether participants can ask questions about the meeting, including from which point in the meeting they can ask questions (e.g., from the start of the meeting or from only when they joined).
While optimized for meeting-related queries, Meeting questions may respond to general questions using its broader knowledge base when unrelated to the discussion.
It's important to ensure that your caption language is set correctly, as this ensures AI is translating your speaking language correctly, which improves the quality of the speech to text data for Meeting questions. If no caption language has been set, English is used by default.
- In the top-right corner of the meeting window, hover over the Zoom AI icon .
The AI Chat panel will open in the meeting.
Note: If this is the first time opening Meeting questions in the current meeting, some typical preset questions are provided. Any subsequent views of the panel for the current meeting will have your questions and responses thus far shown instead. - Click a provided question, or click the text compose box at the bottom of the panel to enter a custom question.
AI will provide a generated response based on the available data sources.
- (Optional) In the compose bar, use the following:
- Click the attachment icon
to attach a file. - Click the add icon
to access agents, apps, and knowledge collections.
- (Optional) Use the following actions:
- Click either thumbs up
or thumbs down 
to rate the generated response. - Click the Copy icon
to copy the generated response.
- Click the ellipsis
to use the following actions:
- Send via Chat
- Create Task
- Create Doc
- (Optional) Enter another custom question, or click the New conversation icon
to start a new conversation with Zoom AI.
Differences for users with the AI Chat panel enabled
Participants who do not have the AI chat panel in Zoom Workplace enabled can only use the panel in meetings where the Meeting questions feature is enabled. However, participants who have the AI chat panel in Zoom Workplace app enabled can also use the in-meeting panel to ask questions that draw from data sources outside of the current meeting (i.e., other than the current meeting speech-to-text data). This includes their available Zoom data, such as Chat data, or any third-party data sources available to them based on in their account settings. If a meeting host has disabled AI features from accessing that meeting, an enabled user will not be able to use their AI Chat panel to ask questions in the meeting.
Data that may be accessed by Meeting questions
Meeting questions will use speech to text data in order to answer questions about the meeting. In addition, depending on the host settings, the following content could also be accessed by Meeting questions:
- Meeting chat
- Screen shared content via OCR
Learn more about how your data is handled.
Supported languages for Meeting questions
Meeting questions support meetings, as well as questions and responses, in several languages, with most languages being provided in public preview and requiring version 5.16.6 or higher. The quality of supported languages varies by language, audio quality, and other factors, but Zoom is working to improve quality.
For conversations in languages other than English, ensuring that your
caption language is set correctly helps AI in translating your speech, which in turn improves the quality of the speech to text data for Meeting questions. If captions are disabled or were not previously used, English is chosen by default, but if you have previously chosen a speaking language, that will be used instead. If a mismatch is detected between your chosen spoken language and the language you are actually speaking, AI will detect and adapt to the speaking language detected.
