Enabling meeting questions with AI Companion

Account owners and admins can enable meeting questions with AI Companion. Zoom AI Companion uses AI technology, which may include third-party models, to let meeting participants quickly catch up and get clarity during a meeting without interrupting it. Meeting participants can ask AI Companion questions about the content of the meeting based on the meeting transcript. Questions can only be answered if the content was discussed while AI Companion is active in the current meeting.

Preset questions are provided, such as “Catch me up”, “Was my name mentioned?”, and “What are the action items?”, which can be useful for catching up when you join late or return after stepping away from the meeting. More specific custom questions are also possible, like “Was a date agreed on?” and “Was there a decision on the name?”.

Learn more about asking AI Companion questions during a meeting and how Zoom AI Companion features handle your data.

For language availability, review the supported languages for Zoom AI Companion features.

Requirements for enabling and disabling AI Companion meeting questions

• A Zoom Workplace Pro, Zoom Workplace Pro Plus, Zoom Workplace Business, Zoom Workplace Business Plus, Zoom Workplace Enterprise, Zoom Workplace Enterprise Plus, or Enterprise Bundle account
• Account owner, admin privileges, or any custom role that has access to modify account settings

Notes:

• AI Companion may not be available for select verticals and select regional customers.
• Using AI Companion in Meetings requires being a Licensed user on these account types.

Limitations of AI Companion meeting questions

• If you have set your pronouns in your Zoom profile, the AI Companion feature will use those pronouns when referring to you. If you do not set your pronouns or choose not to share them in the meeting, the pronouns chosen by the Large Language Model (LLM) will be used instead.

How to enable or disable meeting questions with AI Companion

Account

To enable or disable Allow users to ask AI Companion questions about the meeting for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the AI Companion tab.
4. Under Meeting, click the Allow users to ask AI Companion questions about the meeting toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the check box next to Automatically allow access when the meeting starts to have AI Companion start transcribing at the beginning of the meeting.
   Hosts will be able to control this feature when scheduling the meeting and during the meeting.
   Note: This does not require the host to be present, as the Meeting Summary generation will begin as soon as someone starts your meeting.
7. Under Share access with, choose who in the meeting can interact with AI Companion by asking questions about the meeting:
   • All participants and invitees: Allows all participants and invitees to ask questions about all discussions since AI Companion was active.
   • All participants only from when they join: Allows all participants to ask questions about the discussion since they joined the current meeting. 
     
   • Participants and invitees in our organization: Allows only participants and invitees from your organization to ask questions about all discussions since AI Companion was active.
   • Participants in our organization only from when they join: Allows only participants from your organization to ask questions about the discussion since they joined the current meeting.
   • Only meeting host: Allow only the host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since AI Companion is active.
     Note: If the setting is unlocked, this choice is the default during meetings and can be adjusted by the host, alternative host, and users with host privileges assigned before the meeting starts, through in meeting controls.
8. After modifying any sub-settings, click Save.
9. (Optional) To prevent all users in your account from changing this setting or any sub-settings, click the lock  icon, and then click Lock to confirm the setting.

If AI Companion is disabled and locked, there will be an additional option below, allowing admins to control if the AI Companion option is still shown in a meeting or not. If shown in a meeting, meeting participants can request to have the feature enabled. If there is an admin in the current meeting that can adjust account or group settings, they will see the request during the meeting and be prompted to take action or ignore. If no admin is in the current meeting, an email will be sent by Zoom to all account admins.

• If Shown in Meetings toolbar is displayed, meeting participants will still see the in-meeting option and have the option to request an admin enable this feature.
• If Hidden in Meetings toolbar is displayed, meeting participants will not see the in-meeting option nor the ability to request admin enablement. Before the next meeting, the host would need to enable the user-level web setting (if unlocked at account and group levels) or request an admin provide them access to this feature (if locked at either group or account level).

Group

To enable or disable Allow users to ask AI Companion questions about the meeting for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the AI Companion tab.
5. Under Meeting, click the Allow users to ask AI Companion questions about the meeting toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
6. If a verification dialog appears, click Enable or Disable to verify the change.
7. (Optional) Select the check box next to Automatically allow access when the meeting starts to have AI Companion start transcribing at the beginning of the meeting.
   Hosts will be able to control this feature when scheduling the meeting and during the meeting.
   Note: This does not require the host to be present, as the Meeting Summary generation will begin as soon as someone starts your meeting.
8. Under Share access with, choose who in the meeting can interact with AI Companion by asking questions about the meeting:
   • All participants and invitees: Allows all participants and invitees to ask questions about all discussions since AI Companion was active.
   • All participants only from when they join: Allows all participants to ask questions about the discussion since they joined the current meeting. 
     
   • Participants and invitees in our organization: Allows only participants and invitees from your organization to ask questions about all discussions since AI Companion was active.
   • Participants in our organization only from when they join: Allows only participants from your organization to ask questions about the discussion since they joined the current meeting.
   • Only meeting host: Allow only the host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since AI Companion is active.
     Note: If the setting is unlocked, this choice is the default during meetings and can be adjusted by the host, alternative host, and users with host privileges assigned before the meeting starts, through in meeting controls.
9. After modifying any sub-settings, click Save.
10. (Optional) To prevent all users in your account from changing this setting or any sub-settings, click the lock  icon, and then click Lock to confirm the setting.

User

To enable or disable Allow users to ask AI Companion questions about the meeting for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the AI Companion tab.
4. Under Meeting, click the Allow users to ask AI Companion questions about the meeting toggle to enable or disable it.
   Note: If the option is grayed out, it has been locked at the account or group level. You need to contact your Zoom admin.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Select the check box next to Automatically allow access when the meeting starts to have AI Companion start transcribing at the beginning of the meeting.
   Hosts will be able to control this feature when scheduling the meeting and during the meeting.
   Note: This does not require the host to be present, as the Meeting Summary generation will begin as soon as someone starts your meeting.
7. Under Share access with, choose who in the meeting can interact with AI Companion by asking questions about the meeting:
   • All participants and invitees: Allows all participants and invitees to ask questions about all discussions since AI Companion was active.
   • All participants only from when they join: Allows all participants to ask questions about the discussion since they joined the current meeting. 
     
   • Participants and invitees in our organization: Allows only participants and invitees from your organization to ask questions about all discussions since AI Companion was active.
   • Participants in our organization only from when they join: Allows only participants from your organization to ask questions about the discussion since they joined the current meeting.
   • Only meeting host: Allow only the host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since AI Companion is active.
     Note: If the setting is unlocked, this choice is the default during meetings and can be adjusted by the host, alternative host, and users with host privileges assigned before the meeting starts, through in meeting controls.
8. After modifying any sub-settings, click Save.