Managing the Lobby tab for single-session events

After accessing the Lobby tab in the single-session event creation flow, you can control the event lobby.

The Lobby Configuration tab helps hosts customize their content. They can manage a centralized control panel for event visibility settings. The Lobby Controls tab helps hosts manage a centralized control panel for their lobby opening and closing settings.

Learn more about creating a single-session event.

This article covers:

• How to access the Lobby tab for recurring sessions events
• How to manage the Lobby Controls tab
  • Manage lobby opening and closing time

Prerequisites for creating a recurring sessions event

• Pro, Business, Enterprise, or Education account
• Zoom Sessions Unlimited license or Zoom Sessions Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access the Lobby tab for recurring sessions events

1. Create a single-session event.
   You can also edit an upcoming event to access event setup.
2. In the navigation menu, click Event Experience then click Lobby.
   The Lobby page will appear.

How to manage the Lobby Controls tab

Manage lobby opening and closing time

Once the event is published, attendees can join your event lobby after the specified lobby start time. Special roles will be able to access the lobby as soon as the event is published.

1. Access the Lobby tab in the event creation flow.
2. Click the Lobby Controls tab.
3. In the Lobby Opening Time section, edit lobby times:
   • Edit the start time:
     1. Under Start Date and time, click the pencil icon .
        A pop-up window will appear.
     2. In the pop-up window, select the opening date and time for the lobby.
   • Edit the end time:
     Note: You can also edit the lobby close time in the Post Event tab.
     
     1. Under End Date and time, click the pencil icon .
        A pop-up window will appear.
     2. In the pop-up window, select the ending date and time for the lobby.
4. Click Save.

Notes:

• The event lobby can be available to attendees 365 days before the event date, but will be set to the date and time specifically chosen by the host.
• Hosts and co-editors can edit the lobby closing time even if the lobby has ended. The lobby can be extended to any time that's within Zoom Events' maximum allowed time range, regardless of its event status or lobby status. As long as the lobby is open, all information in the lobby is available (i.e., recordings and session resources are available). Hosts can edit the lobby closing time to a maximum of 2 years after the event ends.