Getting started with Intelligent Director

Intelligent Director uses Zoom’s software AI to select the best view of in-room participants from multiple camera sources, increasing the potential clarity and resolution of the video streams displayed in the meeting. Once configured, Intelligent Director analyzes data from multiple cameras to select and display the best camera angle of participants located in the Zoom Room. 

Note: If you would like to optimize your room setup for Intelligent Director, you can review our best practices guide. 

This article covers:

Prerequisites for using Intelligent Director

Enable Intelligent Director

Use Intelligent Director with a standalone camera

System requirements 

Two camera systems

Type

Windows

Mac

CPU

CPU

11th Gen CPU Intel Core i5 Quad-core and above

>= 2.4Ghz Base Frequency 

M1 and above

GPU

Intel UHD Graphics (driver version >=31.0.101.3959) or Iris Xe

N/A

(Built-in)

RAM

16GB RAM, dual-channel (2x8GB)

OS

64 Bit Windows 10 or greater

macOS 12 or greater

Three camera systems

TypeWindowsMac
CPU

12th Gen CPU Intel Core i5                                  
>= 1.7Ghz Base Frequency 

OR

All 12th Gen CPU Intel Core i7

M1 and above
GPUUHD 770 (driver version >=31.0.101.3959) or Iris XeN/A
(Built-in)
RAM16GB RAM, dual-channel (2x8GB)
OS64 Bit Windows 10 or greatermacOS 12 or greater

Requirements for 4k cropping

Zoom Rooms will use the full resolution of 4K-capable cameras to perform higher quality cropping of distant participants to maintain a higher level of image quality.

WindowsmacOS
Intel 12th gen I5 and above, supports 4k capture with up to 3 camerasM1 and above, MacOS version >= 13.0, supports 4k capture with up to 3 cameras

How Intelligent Director handles data

Once a Zoom Room is set-up, Intelligent Director analyzes data from the multiple cameras to select and display the best camera angle of participants in that Zoom Room. Data to distinguish the video streams of people in the Zoom Room is temporarily stored during the Zoom meeting and processed on the Zoom Room equipment. The data is not used to identify any specific person in the Zoom Room, is not retained by Zoom, and is deleted after the meeting ends.

How to enable Intelligent Director

Enable on web portal

  1. Sign in to the Zoom web portal.
  2. Click Room Management then click Zoom Rooms.
  3. You can use location hierarchy to enable this setting for a specific room or location. Click Account Settings to enable it for the entire account. 
  4. Scroll to the Devices section and click the toggle next to Allow Intelligent Director Mode.
  5. Click Enable on the prompt window.
  6. (Optional) To make the Allow Intelligent Director Mode feature mandatory for all rooms, click the lock icon .
  7. (Optional) To make Intelligent Director Mode the default camera mode for when the meeting starts, find the Default Camera Control Mode section and select Intelligent Director Mode. 

Enable on the Zoom Room controller

  1. Tap Settings  on the Zoom Rooms controller or touch screen display.
  2. Tap Camera.
  3. Ensure you have the correct Main Camera selected.
  4. Under the Intelligent Director heading, toggle additional cameras as desired. 
  5. Calibrate Intelligent Director to complete the setup.

How to calibrate Intelligent Director

Calibration is a one-time initialization process that improves the overall performance of Intelligent Director. Re-calibration is only necessary if the system is factory reset or camera positions are moved.

  1. Tap Settings on the Zoom Rooms controller or touch screen display.
  2. Tap Camera.
  3. Find the Intelligent Director (Uncalibrated) section, and tap Calibrate.
  4. Adjust your camera positions, set presets for each camera, then tap Next.
    Note: We recommend referencing the example room layouts and accompanying diagrams in Best practices for Intelligent Director, for suggested camera positions and area of interest regions to focus upon. Each camera should be zoomed in as much as possible but still retain view of the area that needs to be covered.  
  5. Tap Start, and move around the room to calibrate. 
  6. Once these steps are complete, you should see the Successful Calibration window. Tap Done to finish.  
  7. (Optional) Follow steps 1-2 and tap Recalibrate if you need to change the calibration settings. 

Notes:

How to use Intelligent Director in a meeting

  1. Start or join a meeting from the Zoom Rooms controller or touch screen display. 
  2. Tap the Camera Control icon.
  3. Tap Intelligent Director, then tap the icon to close the window.
  4. (Optional) If you want to skip these steps and make Intelligent Director the default camera mode for all the room's meetings, change the setting on the web portal. 

How to use Intelligent Director with a standalone camera

Two or three Intelligent Director cameras can be used with one additional stand-alone camera. The additional stand-alone camera can be used with any camera mode supported by the hardware: Manual (including default preset), Speaker Focus, Auto framing, or Multi-focus.

  1. Enable multi-camera mode.
  2. Configure your camera controls from your room controller or touch display. 

Troubleshooting