Using translated captions in Zoom Events
Zoom Events supports multiple-language translation, which allows users to select different languages for livestreaming services regardless of the host's selection. The event lobby's livestreaming can display any language the user selects.
Notes:
- When the host disables closed captions in meeting/webinar sessions, the following message will appear when you hover over the Closed Caption button
: Closed Caption has been disabled by host. - When you choose a language that is not supported for translation, the following message will appear: Translation Not Supported.
Requirements for using translated captions in Zoom Events
*Note: Please contact Sales to find out pricing information and to purchase.
How to use translated captions in Zoom Events
Host
- Ensure that you are assigned to Zoom Translated Captions license.
- Enable the Translated captions setting.
- Create a multiple sessions event with lobby livestreaming enabled for your event sessions.
- Start your event session and livestream the session to the event lobby.
- Return to the event lobby page and hover your mouse over the livestreaming session window.
- In the bottom-right corner of the livestream window, click the Closed Captions button
to show or hide the closed captions. - In the bottom-right corner of the livestream window, click the Translation button and select the closed caption language you want to watch.
Note: You can see the language selection list when you click the Translation button. Original is selected by default.
Use manual captions during a session
- Ensure that you are assigned to Zoom Translated Captions license.
- Enable the Translated captions setting.
- Create a multiple sessions event with lobby livestreaming enabled for your event sessions.
- Start your event session and livestream the session to the event lobby.
- (Optional) In the meeting controls toolbar, next to the Closed Captions icon
, click the up arrow icon
.
- Under Host controls, click Set up manual captioner.
- Under Enable manual captioner, choose On.
- Select one of the following options:
- Assign a participant to type: Assigns a participant to type closed captions during the meeting.
- I will type: Opens the closed captioning window for you to manually type closed captions.
- Copy the API token: Copy the URL that you can provide to a third-party closed captioning service to integrate the service with your meeting.
Note: These options are greyed out if Enable manual captioner is disabled above.
Attendee
- Ensure that you are assigned to Zoom Translated Captions license.
- Enable the Translated captions setting.
- Join the event lobby.
- Hover your mouse over the livestreaming session window.
- In the bottom-right corner of the livestream window, click the Closed Captions button
to show or hide the closed captions. - In the bottom-right corner of the livestream window, click the Translation button and select the closed caption language you want to watch.
Note: You can see the language selection list when you click the Translation button. Original is selected by default.