Managing recurring sessions Survey & Polls analytics
When creating a recurring sessions event, you can create polls for a session and add questions to a survey in the Zoom Sessions event setup. You can find your survey results in this Surveys & Polls tab.
Learn more about creating a recurring sessions event.
This article covers:
Prerequisites for managing Surveys & Polls analytics for recurring sessions events
How to access Zoom Sessions Surveys & Polls analytics for recurring sessions events
- Create a recurring sessions event or edit an upcoming event to access event setup.
- In the navigation menu, click Analytics then Surveys & Polls.
The Surveys & Polls page will appear.
How to view the Survey & Polls tab's metrics
In the Surveys & Polls tab, the number of surveys for your event will be displayed. To the right of the number of surveys is the Export button, which you can use to download and view your event’s survey reports.
Highlights
At the top of the page, you can view the following metrics:
- Total # of Surveys setup: The number of surveys that have successfully been set up.
- Avg Survey Response Rate: This is the average of all event or session survey response rate. Survey response rate is the number of people who completed the survey over the total number of people who received the survey.
- Total# of Polls setup: This is the number of polls that have successfully been set up.
- Avg Poll Response Rate: This is the average of all event or session poll response rate. Poll response rate is the number of people who completed the poll over the total number of people who received the poll.
View the Surveys tab
When you click the Surveys tab, you can view high-level attendee metrics for each survey. View the following information about each survey from your event or event sessions:
- Event/Session Name: The event survey name and session survey name(s) will be displayed. The session name is the session that the survey was conducted.
- Survey Response Rate: This is the percentage of the number of people who completed the survey over the total number of people who received the survey.
- Action: View the attendees' survey responses.
View the Polls tab
When you click the Polls tab, you can view high-level attendee metrics for each poll. View the following information about each poll from your event or event sessions:
- Session Name: The session poll name(s) will be displayed. The session name is the session that the poll was conducted.
- Session Start Time: The start time of the session.
- Poll Name / Question
- Poll Response Rate: This is the percentage of the number of people who completed the poll over the total number of people who received the poll.
- Action: View the attendees' poll responses.
Enable or disable columns
You can select the columns and the columns' information that you want to hide or display in the Event Surveys/Event Polls section. You can either use the Columns button and enable or disable column toggles, or you can use the vertical dots by each column name to select the columns you want to hide or display.
Use the Columns button
- In the top-left corner of the Event Surveys/Event Polls section, click the Columns button.
A menu will display the column toggles you can enable or disable. - (Optional) At the top of the column menu, use the search box to find a column.
- To the left of each column name, click the toggle to enable or disable it.
When enabled, the column and its information will be displayed. When disabled, the column and its information will be hidden. - (Optional) Click the Hide all button to disable all column toggles.
All columns and their information will be hidden. - (Optional) Click the Show all button to enable all column toggles.
All columns and their information will be displayed.
Use the vertical dots
- In the Event Surveys/Event Polls section, hover your mouse over a column name.
- To the right of the column name, click the 3 vertical dots , then select the following actions:
- Sort by ASC: Selecting this will sort all information in ascending order.
- Sort by DESC: Selecting this will sort all information in descending order.
- Filter: Selecting this will provide an advanced filter. You can select to filter by Columns, Operator, and Value.
- Hide: Selecting this will hide the column and its information.
- Show columns: Selecting this will make the column toggle menu appear, where you can enable or disable columns you want to display or hide.
- Unsort: Selecting this will remove the sorting of information.
Sort Event Surveys/Event Polls
Each column has a sorting icon that shows that the columns can be sorted. A column with the double arrow icon indicates that sorting is not active for this column. Clicking the double arrow icon will sort the column in descending order.
After the click, the double arrow icon will be changed to a down arrow. Clicking the down arrow will sort the column in ascending order. After the click, the down arrow icon will be changed to an up arrow.
Download data
In the top-right corner of the Event Surveys/Event Polls section, click Download Table Data to download a CSV report of the Event Surveys/Event Polls section analytics.
How to share event analytics
To share analytics, you must add co-editors and give them analytics permission.
Note: Hub owners and hosts are automatically given access.
How to download standard reports
- Access the Analytics Surveys & Polls tab in the event creation flow.
- In the top-right corner of the Survey & Polls page, click View All Standard Reports.
A Download Standard Reports panel will appear, displaying all analytics reports. - In the panel, to the left of the report you want to view, click the forward arrow to expand and view the details of the reports.
- To the right of the report you want to download, click Download .