Enabling or disabling whiteboard cloud sharing


Whiteboard cloud sharing enables users to share their whiteboards only with users within their organization, or to include users from outside their organization. Account owners and administrators can enable or disable this option for user groups, or for the entire account. In this article, you will learn how to enable and disable the cloud sharing option for whiteboards and let you know what will happen if you disable it.

This article covers:

Prerequisites for enabling or disabling whiteboard cloud sharing

How to enable or disable whiteboard cloud sharing

Account

  1. Sign in to the Zoom web portal.
  2. Click Account Management, then Account Settings.
  3. Click the Whiteboard tab.
  4. Under the Whiteboard Cloud Sharing section, click the Sharing toggle to enable or disable the option.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing these settings, click the lock icon  , and then click Lock to confirm the setting.

Group

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Whiteboard tab.
  5. Under the Whiteboard Cloud Sharing section, click the Sharing toggle to enable or disable the option.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
  7. (Optional) To prevent all users in the group from changing these settings, click the lock icon  , and then click Lock to confirm the setting.

 

This setting allows users to choose which groups their whiteboards are shared with.

Admins also have the ability to control whether users within your organization can collaborate on whiteboards hosted outside of the organization.

What happens if saving whiteboards to the cloud is disabled

Whiteboards with the cloud saving option turned off are temporary in nature and not saved permanently in the Zoom cloud. As long as there is a single active user on the whiteboard, others can join by refreshing an inactive browser tab or opening a previously bookmarked link.

If saving whiteboards to the cloud is disabled after whiteboards are created, the whiteboard lifespan is limited to the session of the last user. If there are no active users for the whiteboard, it will no longer be available, even if the collaborators have bookmarked or saved the link to it. This includes the following cases: