Migrating the Zoom app in Microsoft Entra to OAuth

As of September 8, 2023, customers are longer be able to create new JWT apps. Authentication for tokens created using the JWT app type will stop functioning on this day, so to prevent disruption we recommended migrating to OAuth authentication as soon as possible.

Notes:

• Failure to make the change will break your Microsoft Entra auto-provisioning.
• After completing the migration to OAuth, the JWT app type will still show in the Marketplace, however, Microsoft Entra will be using the OAuth app type that has been added. You can review the FAQ for additional questions.

Requirements for migrating the Zoom app in Microsoft Entra to OAuth

• Zoom account owner or admin privileges
• Business or Enterprise account
• Microsoft Entra admin

How to update the Zoom app in Microsoft Entra with OAuth

1. Click the this link to enable OAuth support in Microsoft Entra and sign in if you are not already signed in.
   Note: OAuth will not be available if you do not use the above link.
2. Click Enterprise Applications.
3. Search and click the Zoom application you created.
4. Under Manage, click Provisioning.
5. On the top, click Edit Provisioning.
6. In the Provisioning page, expand Admin Credentials and do the following:
   1. Under Authentication Method, select OAuth2 Authorization Code Grant.
   2. Verify that https://api.zoom.us/scim is set as the Tenant URL.
7. Click Authorize.
   A window will open to add the Microsoft Entra ID app through the Zoom Marketplace. 
   Note: If Authorize is greyed out, re-authorize your JWT Token.
8. Sign in to the Zoom Web portal if you are not already signed in, review the app permissions, and click Allow. 
   On the top right, a notification will appear once the processing authorization is complete.
9. Click Test Connection, to confirm that Microsoft Entra ID is able to connect to Zoom via API.
   On the top right, a notification will appear once the test is complete.
   Note: It may take a few minutes for Microsoft Entra to save the settings on the back end. Until the settings are appropriately set on the back end, the test connection may return a test failure. Please wait a few minutes and attempt Test Connection again.
10. On the top, click Save.