Zoom excessive log files issue


Zoom is aware of an issue regarding excessive log files when sharing with 5.13.0 to 5.13.10. Zoom has identified the cause and implemented a solution. The resolution was released on April 7, 2023 in the VDI hotfix 5.13.11 release.


This issue impacts the VDI Zoom Meeting client for Windows.


This issue was caused by a change that was introduced in release 5.13.0. This change resulted in the VDI Zoom Meeting client creating log files when the user started a share session.


Zoom has resolved this issue, and this error should be resolved automatically.

Customers concerned about log files accumulating, before they can update to a later version, can add registry policies for LogReserveHours and LogReserveSize and enter a value of 1 for both policies. This will result in logs up to 1MB or older than one hour being deleted when the client launches..
Note: The cleanup is only applied when the client starts.

If you are still experiencing this issue, upgrade Zoom to the latest version.