Enabling SIP Video Interop for Meetings

Zoom supports organizations using their internal 3rd party room systems with Zoom Meetings utilizing the Conference Room Connector (CRC). However, organizations that do not have the CRC add-on can now have participants join meetings hosted by Licensed users via SIP-based room systems, without the need for a CRC license.

In addition to only being able to join via SIP-based room systems, the following features will be available with SIP Video Interop for Meetings:

Requirements for enabling SIP Video Interop for Meetings

• Pro, Business, Education, or Enterprise account
• Account does not have a CRC add-on
• Account owner or admin privileges
• Host is a Licensed user

How to enable SIP Video Interop for Meetings

To enable or disable SIP Video Interop for Meetings for all users on the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under Security, click the Allow my organization's 3rd party conference room systems to join my Zoom meetings as an authorized user
    toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.

How to use the SIP Video Interop for Meetings main menu

To access the main menu while in a Zoom meeting, Press 1 via DTMF tones to access the menu. On some devices, you will need to toggle your remote to send DTMF tones:

• Polycom: Press # to activate the keypad for DTMF tones.
• Tandberg: Press # to activate "Touch Tones".
• Lifesize: Press  to toggle between presets and DTMF mode.
• Sony: Press * to activate DTMF mode, Enter to exit (microphone will not be active in DTMF mode).
• Aver: Press Far/Near button on remote control to toggle between camera presets and DTMF mode.

Once the main menu opens, use your remote to:

• Press 1 to change the video layout. Learn more about changing the video layout.
• Press 2 to unmute your microphone.
• Press 4 to start or stop your camera feed.
• Press 6 to show the participants list.
• Press 9 to access the meeting information, including the Meeting ID, the meeting passcode, the encryption status, and the current data center the device is connected to.
• Press 0 to view additional options.
• Press * to close the menu.

How to use the additional options menu

While in the Main Menu, you can press 0 to access an additional options menu. Once in the additional options menu, use your remote to: 

• Press 1 to change the layout when meeting sharing is active
• Press 2 to show or hide names on the participants' video feeds.
• When you're in Gallery View, if not all participants appear on one screen, press 4 to go to the previous screen of participants.
• Press 5 to show or hide non-video participants.
• When you're in Gallery View, if not all participants appear on one screen, press 6 to go to the next screen.
• Press * to close the menu.