Zoom 10DLC campaign registration delay


Zoom users are experiencing significant delays in 10DLC campaign registration approval and number pool requests (when adding 49 or more numbers to campaigns).


We are experiencing delays in the following processes:


If you have submitted your brand and campaign and are currently awaiting campaign approval, messaging capabilities will not be impacted.

If you have not yet created a 10DLC brand and campaign, messages might be subject to filtering from downstream mobile operators. If you are receiving errors when sending messages, create a brand and campaign prior to submitting a request to Zoom Support.