Enabling the Zoom Hybrid Meeting service

The Zoom Hybrid Meeting service module leverages the platform and OS provided by Zoom Node to allow organizations to deploy and manage the Hybrid Meeting service easily. Once deployed, the service can be enabled at the account, group, or individual user levels.

Note: Only Licensed users will be able to use the Hybrid Meeting service once it has been enabled. 

Requirements for enabling the Zoom Hybrid Meeting service

• Business, Education, or Enterprise account
• Zoom Node subscription
• Account owner or admin privilege
• A deployed Zoom Hybrid Meeting service module

How to enable the Hybrid Meeting service 

Account

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Hybrid services for meeting/webinar hosts and participants toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) The following settings can also be enabled if the service has been enabled:
   • Users can only use specified zones: Users will only be able to use designated zones for meetings. 
     Note: Clicking Edit will allow administrators to designate what Zones users can use to host meetings.
   • Users can only use the specified Web Access zones: Users will only be able to join using the Web Client using designated Web Access zones for hosting meetings. 
   • Users can use private mode: When enabled, users can enable Private Mode when scheduling their meetings.
     • Allow guests to join private-mode meetings/webinars: When enabled, invited external participants will be able to join the meetings hosted in private mode.
       Note: External participants will need to be able to connect to the Hybrid Multimedia Router deployed behind the organization's firewall.
     • Allow to use cloud services during private meetings and webinars: Allows participants to connect using telephony, SIP-based devices, and the Zoom Web Client. In addition, the meetings will support the Q&A and Cloud Recording services. 
     • Allow Zoom Web Client to join private meetings: Allows the Zoom Web client to join hybrid meetings in private mode.
     • Usage mode: Sets the default behavior when private mode is utilized. 
       • Default off: By default, Enable private mode for this meeting will be disabled when scheduling a meeting. 
       • Default on: By default, Enable private mode for this meeting will be enabled when scheduling a meeting.
       • Forced on: Enables and locks Enable private mode for this meeting for all meetings.
         Note: When Forced on is selected, all meetings including personal meeting IDs will be forced to use private mode. 
7. (Optional) To prevent all users in the account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
8. Click Save.

Group

1. Sign in to the Zoom web portal.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Hybrid services for meeting/webinar hosts and participants toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
7. (Optional) The following settings can also be enabled if the service has been enabled:
   • Users can only use specified zones: Users will only be able to use designated zones for hosting meetings. 
     Note: Clicking Edit will allow administrators to designate what Zones users can use to host meetings.
   • Users can use private mode: When enabled, users can enable Private Mode when scheduling their meetings.
     • Allow guests to join private-mode meetings/webinars: When enabled, invited external participants will be able to join the meetings hosted in private mode.
       Note: External participants will need to be able to connect to the Hybrid Multimedia Router deployed behind the organization's firewall.
     • Allow to use cloud services during private meetings and webinars: Allows participants to connect using telephony, SIP-based devices, and the Zoom Web Client. In addition, the meetings will support the Q&A and Cloud Recording services. 
     • Usage mode: Sets the default behavior when private mode is utilized. 
       • Default off: By default, Enable private mode for this meeting will be disabled when scheduling a meeting. 
       • Default on: By default, Enable private mode for this meeting will be enabled when scheduling a meeting.
       • Forced on: Enables and locks Enable private mode for this meeting for all meetings.
         Note: When Forced on is selected, all meetings including personal meeting IDs will be forced to use private mode. 
8. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.
9. Click Save.

User

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Hybrid services for meeting/webinar hosts and participants toggle to enable or disable it.
5. If a verification dialog appears, click Turn On to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom admin.
6. (Optional) The following settings can also be enabled if the service has been enabled:
   • Users can only use specified zones: Users will only be able to use designated zones for meetings. 
     Note: Clicking Edit will allow administrators to designate what Zones users can use to host meetings.
   • Users can only use the specified Web Access zones: Users will only be able to join using the Web Client using designated Web Access zones for hosting meetings. 
   • Users can use private mode: When enabled, users can enable Private Mode when scheduling their meetings.
     • Allow guests to join private-mode meetings/webinars: When enabled, invited external participants will be able to join the meetings hosted in private mode.
       Note: External participants will need to be able to connect to the Hybrid Multimedia Router deployed behind the organization's firewall.
     • Allow to use cloud services during private meetings and webinars: Allows participants to connect using telephony, SIP-based devices, and the Zoom Web Client. In addition, the meetings will support the Q&A and Cloud Recording services. 
     • Allow Zoom Web Client to join private meetings: Allows the Zoom Web client to join hybrid meetings in private mode.
     • Usage mode: Sets the default behavior when private mode is utilized. 
       • Default off: By default, Enable private mode for this meeting will be disabled when scheduling a meeting. 
       • Default on: By default, Enable private mode for this meeting will be enabled when scheduling a meeting.
       • Forced on: Enables and locks Enable private mode for this meeting for all meetings.
         Note: When Forced on is selected, all meetings including personal meeting IDs will be forced to use private mode.