Enabling message translation for Team Chat


Organizations using Team Chat across different regions and countries likely have multiple languages used by their users, which can slow down communications or introduce confusion between teams. This article shows how account admins can allow their users to translate messages sent in Team Chat.

Once enabled for the account or user group, learn how to use message translation in Team Chat.

This article covers:

How to enable message translation for Team Chat

Account

To enable or disable message translation for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Team Chat tab.
  4. Under Sharing, click the Translate messages toggle to enable or disable it.
    Note: By default, message translation is enabled.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable message translation for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Team Chat tab.
  5. Under Sharing, click the Translate messages toggle to enable or disable it.
    Note: By default, message translation is enabled.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.