Managing users' calendar events for workspace reservations


Account owners and admins can enable or disable calendar events for their users. When enabled, after making a room or desk reservation, the reservation will automatically be added to the calendar attached to the account. Account owners and admins can lock this setting at the account level.

Additionally, account owners and admins can enable or disable the option to allow users to control the default free/busy setting of calendar events created by Workspace Reservation or during the booking process. For rooms, this setting is defaulted to busy. For desks, this setting is defaulted to free. When this setting is free, the calendar events created by Workspace Reservation are also set to free; when this setting is busy, the calendar events are set to busy.

This article covers:

Prerequisites for managing Workspace Reservation users' reserved calendar events

How to manage calendar events for room reservations

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Workspaces Management then Workspaces.
  3. Click Account Settings.
  4. Under Basic, click the Create Calendar events for room reservations toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
  7. Under The reservation should be displayed on the user's calendar by default as, select Free or Busy.
    This will control the default free/busy setting of calendar events created by Workspace Reservation or during the booking process.

The setting will be changed for the entire account.

How to manage calendar events for desk reservations

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Workspaces Management then Workspaces.
  3. Click Account Settings.
  4. Under Basic, click the Create Calendar events for desk reservations toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.
  7. Under The reservation should be displayed on the user's calendar by default as, select Free or Busy.
    This will control the default free/busy setting of calendar events created by Workspace Reservation or during the booking process. 

The setting will be changed for the entire account.