Camera flashing and glitching after update


Issue

A subset of users is experiencing their camera flashing and glitching while using Zoom when not sharing their screen.

Environment

This issue impacts Windows and macOS devices running the Zoom desktop client version 5.13.4.

Resolution

The engineering team addressed the issue and provided a fix in version 5.13.5.

To resolve this issue you can uninstall your Zoom app, reboot your device (to remove any bad app cache), and reinstall the latest version.