After accessing the Lobby tab in the event creation flow, you can modify the lobby home masthead, enable or disable your event’s chat, and pause or resume expo.
The Lobby Chat and Networking tab helps hosts manage a centralized control panel for their lobby, chat, host announcements, and networking settings.
Learn more about managing other settings in the Lobby tab.
This article covers:
Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.
Hosts can completely enable or disable lobby chat and networking for their event. Enabling the chat panel will enable configured chat channels and networking. Disabling the chat panel will disable all chat channels and networking; attendees will need to reload the lobby.
You can configure your lobby chat settings. The Chat section displays your lobby chat settings and if you have enabled or disabled chats. The following chats are displayed in this section:
If a chat is enabled, a green dot next to Enabled will appear, along with the number of enabled chats. If a chat is disabled, a gray dot next to Disabled will appear, along with the number of disabled chats.
To enable or disable chats:
You can also Reset chats for the lobby, custom chat channels, and event staff chat. This allows hosts and moderators to remove all messages in chat after disabling chat. You can access this content in the event chat logs.
To reset chats:
The code of conduct outlines the expectations for all those who participate in chat. The Code of Conduct is a dismissible pop-up message that will appear in the lobby chat panel when attendees join an event. This is an opportunity to inform attendees about community rules and guidelines when using chat.
To enable or disable Code of Conduct:
To edit the Code of Conduct:
Hosts can manage Compose with Zoom AI Companion for their event chat at the event level. This setting allows attendees to use AI to compose a response from scratch or wordsmith their chat messages.
If the Compose with Zoom AI Companion setting is enabled, a green dot next to Enabled will appear. If the Compose with Zoom AI Companion setting is disabled, a gray dot next to Disabled will appear.
To enable or disable Compose with Zoom AI Companion:
Note: If the option is grayed out, it has been locked at the account level and you will need to contact your Zoom admin.
Hosts can schedule the opening and closing times of public chats in their Zoom Event. The open /close times can be set once for all public channels, and these times can only be set within the lobby open times. This will automatically open and close public chats at specified date and time. Public chats include lobby chats, session chats, exhibitor and expo chats, and custom chat channels.
Note: This feature is available for public channels only.
To enable or disable Chat Channel Hours:
This section lets you manage which networking features are enabled. Networking allows attendees to share their profiles to make connections during the event.
Click the following toggles to enable or disable them: