Zoom discount code issue

Issue

Zoom users may experience their discount codes not applying correctly to their next billing statement.

Resolution

For issues with discount codes, submit a request to Billing Support. During the ticket handling process, you must provide details about the discount, such as a screenshot of the coupon code or name of the discount. Billing Support can help identify if your account is eligible for the discount and adjust your invoice if applicable.

Learn more about applying discounts to your Zoom account.