AudioCodes MP504/508 (formally M500Li)/516/524/532 ATA device provisioning

You can use assisted provisioning to provision your AudioCodes MediaPack MP504/508 (formally M500Li)/516/524/532 ATA device by following the instructions below.

Requirements for provisioning the MediaPack MP504/508 (formally M500Li)/516/524/532 device

Table of Contents

How to reset the existing configuration of the AudioCodes MediaPack MP504/508 (formally M500Li)/516/524/532 ATA device

  1. Sign in to the device web interface.
  2. In the navigation menu, click SETUP, ADMINISTRATION, MAINTENANCE, then Configuration File.
  3. Click Restore Factory Defaults to restore the device to factory defaults.

How to obtain the MediaPack MP504/508 (formally M500Li)/516/524/532 ATA device's Mac address

  1. Sign in to the device web interface.
  2. Click MONITOR, Device Information, then GENERAL SETTINGS.
  3. Take note of the LAN Mac Address.

How to enable provisioning on the MediaPack MP504/508 (formally M500Li)/516/524/532 ATA device

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the top-right corner, click your profile picture or initials, then click Admin Center.
  3. In the side menu, click Product configuration then Phone System followed by Phone & Devices.
  4. Select the Assigned tab.
  5. Click Add to add the device.
    Note: Make sure to enter the MAC address you noted in the previous section for the MAC address item.
  6. Click Save.
    You will be redirected to the profile of the device you just added.
  7. In the Profile tab, click Actions, then Provision.
  8. In the Provisioning window, follow the steps to provision your device.