Using Bluetooth headphones with Zoom


You can use Bluetooth headphones, such as Apple AirPods, in a Zoom meeting as the speaker and microphone.

Note: While in a Zoom meeting with Bluetooth headphones, other participants may experience lower quality audio from your microphone.

This article covers:

How to connect your Bluetooth headphones for Zoom meetings

  1. After connecting your headphones with your computer, join or start a meeting.
  2. If prompted, click Join with Computer Audio.
  3. In the meeting controls toolbar, next to Mute/Unmute, click the arrow icon.
  4. Below Select a Microphone, select your headphones.
  5. Below Select a Speaker, select your headphones.
    Note: If your headphones are not listed here, they may not currently be connected to your computer.

 

  1. After connecting your headphones with your mobile device, join or start a meeting.
    Note: If this is your first time joining a Zoom meeting on this device, you will be prompted to give Zoom permissions.
  2. Tap Wifi or Cellular Data.
  3. (Optional) In the top corner, click the Bluetooth logo to ensure your headphones are selected.

Note: If you don't see the speaker icon with the Bluetooth logo, your headphones aren't connected. Try disconnecting your headphones from your device, then re-connect them while in the meeting or continue to troubleshoot other solutions.

How to troubleshoot Bluetooth headphones not working with Zoom

Test audio settings in Zoom

Zoom may automatically connect to your device’s default speakers and microphone. In addition to connecting your headphones to your device, you can select your Bluetooth headphones in Zoom’s settings before a meeting to make sure they’re connected with Zoom or test the audio in a test meeting. Learn how to test your audio settings in Zoom.

Stop all other music or audio

With Bluetooth connected, if other apps besides Zoom play audio during a Zoom meeting (such as an incoming phone call or music streaming), Zoom will stop the meeting’s audio and try to mute. To prevent this from happening, pause or close any other apps using your device's audio.

Disconnect Bluetooth headphones from all other devices

Bluetooth headphones may not work properly if they are connected to multiple devices. Sometimes, you may hear others, but other participants can't hear your microphone. Try disconnecting your Bluetooth headphones from any other devices than the one you are meeting on Zoom with.

Unpair and repair headphones to your device

Try disconnecting your Bluetooth headphones from your device, then reconnecting them again through pairing.

Reset AirPods

Learn how to reset your Apple AirPods.

Review Android Nearby device permissions for Bluetooth

If you are experiencing issues connecting to Bluetooth on an Android device, make sure that the speaker icon in a meeting is showing a Bluetooth logo.

If you see the Bluetooth logo within the speaker icon and your headphones still aren't working, consider changing the Nearby device permissions for the Zoom mobile app on your Android device. If it's still not connecting properly, delete the app storage, uninstall the Zoom mobile app, restart your phone, then reinstall the app.

Connect to a different headset (USB recommended)

Try a different headset, such as a supported USB device.

Additional support