Enabling or disabling webinar email ICS calendar attachments

Account owners and admins can allow hosts to send an ICS calendar attachment along with their webinar invitation emails. Then, the panelists and attendees can add the webinar event to their calendars. This setting helps simplify the join experience for panelists and attendees.

Requirements for enabling or disabling webinar email ICS calendar attachments

• Pro, Business, Education, or Enterprise account
• Zoom Webinars add-on
• Account owner or admin privileges

How to enable or disable webinar email ICS calendar attachments

Account

To enable or disable Send ICS calendar attachment along with webinar invitation/reminder emails for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Webinar tab.
4. Under Emails, click the Send ICS calendar attachment along with webinar invitation/reminder emails toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.

Group

To enable or disable Send ICS calendar attachment along with webinar invitation/reminder emails for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Webinar tab.
5. Under Emails, click the Send ICS calendar attachment along with webinar invitation/reminder emails toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon, and then click Lock to confirm the setting.

User

To enable or disable Send ICS calendar attachment along with webinar invitation/reminder emails for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Webinar tab.
4. Under Emails, click the Send ICS calendar attachment along with webinar invitation/reminder emails toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.