The event lobby is the starting point of Zoom Sessions events. In the lobby, registrants can browse the session details and speaker intro, join the session with the client (or from a web browser), and watch the session recording when available.
The lobby will exist as soon as the event is published.
Notes:
When attendees are pre-registered, the event is external, and the session type is meeting, a legal disclaimer will appear upon the first join. Attendees must consent to the disclaimers to proceed.
You can also join the Zoom Events lobby on the Zoom mobile app as well as the mobile web browser. The lobby will open 10 days before the event date.
This article covers:
Note: For attendee access to the latest Zoom Events and Webinar features, we highly encourage attendees to update to the latest version of the Zoom desktop client/mobile application.
After you have completed registration for a free or paid event, you will receive an email to confirm your registration.
Note: In the desktop client, your scheduled Zoom Sessions event links to your calendar.
After you have completed registration for a free or paid event, you will receive an email to confirm your registration.
In the event lobby, you can view the session curated by your event organizer, view event details, join the event, view reference materials (downloadable PDFs), and check out recordings of completed sessions (if the recording has been released by hosts).
Hosts can also select to stream the session in the lobby. Attendees can view live sessions at a glance before they join. When attendees join the event lobby before the Zoom Sessions event starts, they will receive the following message: "The host has not started the session. You will join the session automatically on a Zoom client window or a new browser tab (subject to the setting of your event profile) when the host starts it." When a session starts, the session window will open.
Notes:
Attendees can view a countdown to the event (if the lobby is open to early access before the event begins).
To join a session, click the Join button on the event detail page.
Note: This button will be disabled if the session has not started.
The Speakers tab is where you can view the profile cards of speakers in the event. When you scroll down the lobby page, the speakers for the event will appear.
When you click a speaker's card, a flyout panel will appear from the bottom of the page. You will be directed to the speaker's information, which displays the following:
To return to the lobby, at the top-right corner of the speaker's panel, click X.
You can view the event's details in this section. The Details section includes more information about the single-session event, such as participation requirements, featured guests, or other important information for attendees.
You can access and download PDF files that the event organizer included.
Attendees can submit reports about offensive content to a Zoom Sessions’ event host or moderator, giving them the ability to take action on attendees’ reports during and after the event.
Notes:
In the report pop-up window's Who do you want to report? field, attendees cannot submit the report if the name they have entered does not match the name of a user currently in the event.
Attendees have the ability to submit the report to both the event organizer and Zoom simultaneously.
The Zoom Sessions web browser experience is an easy way for attendees to join events and get the end-to-end event experience on desktop and mobile web browsers. Attendees do not have to download the latest version of the Zoom client to attend an event; they can participate in virtually all aspects of the event from their browser Zoom Sessions (web) supports mainstream web browsers supported by web meeting SDK.
Attendees who click Join on the client will continue to open the lobby window on the client. Attendees who click Join from other places will open the Lobby tab on their desktop/mobile web browser (after they sign in on the browser).
For attendees who start events on web browsers, Zoom Sessions (web) supplements the client-centric event experience. After signing in to their Zoom account, attendees will land in the event lobby on their web browser. The web browser lobby includes livestreaming, sessions list and details, survey, and report. It also includes the following features:
Notes:
In the event lobby, you can view the session curated by your event organizer, view event details, join the event, view reference materials (downloadable PDFs), and check out recordings of completed sessions (if the recording has been released by hosts).
Hosts can also select to stream the session in the lobby. Attendees can view live sessions at a glance before they join. When attendees join the event lobby before the Zoom Sessions event starts, they will receive the following message: "The host has not started the session. You will join the session automatically on a Zoom client window or a new browser tab (subject to the setting of your event profile) when the host starts it." When a session starts, the session window will open.
Notes:
Attendees can view a countdown to the event (if the lobby is open to early access before the event begins).
To join a session, click the Join button on the event detail page.
Note: This button will be disabled if the session has not started.
The Speakers tab is where you can view the profile cards of speakers in the event. When you scroll down the lobby page, the speakers for the event will appear.
When you click a speaker's card, a flyout panel will appear from the bottom of the page. You will be directed to the speaker's information, which displays the following:
To return to the lobby, at the top-right corner of the speaker's panel, click X.
You can view the event's details in this section. The Details section includes more information about the single-session event, such as participation requirements, featured guests, or other important information for attendees.
You can access and download PDF files that the event organizer included.
Attendees can submit reports about offensive content to a Zoom Sessions’ event host or moderator, giving them the ability to take action on attendees’ reports during and after the event.
Notes:
In the report pop-up window's Who do you want to report? field, attendees cannot submit the report if the name they have entered does not match the name of a user currently in the event.
Attendees have the ability to submit the report to both the event organizer and Zoom simultaneously.
If the hosts allow it, attendees can access session recordings after an event. When a session is finished and its recording has been published, the session tile in the event details page will be clickable to watch the recording with a deeplink. When clicked, users will be directed to the lobby to watch the recording.
Note: The recordings will remain in the lobby until the lobby is closed.
Note: Attendees can watch Simulive recordings after a session ends by accessing the recording link in the event lobby. The Simulive recordings are not recorded; this link directs the attendees to the original recording which was used to create the Simulive session.
Interpreters' translation audio can be played in the Zoom Events recordings for the sessions in the lobby and published recordings in the hub. Users can choose the language(s) available that are translated and recorded by interpreters.
If you want to use the desktop client for your Zoom Sessions event, you can switch to the desktop client from the web browser.
Attendees can join live meeting/webinar sessions through a personal Zoom Room or a Zoom Room that is paired with their Zoom client.
In the top-right corner of the Zoom Events lobby, click the Pair icon to pair with a room.
Learn more about attending Zoom Events using Zoom Rooms.