Managing the Zoom Sessions Meeting & Webinar tab

The Meeting & Webinar tab in the Zoom Sessions event setup allows you to set advanced options for the session.

When you change a setting that impacts the session experience while a session is in progress, the setting change will only impact a session once it's closed and reopened.

Learn more about creating a single-session full event or recurring sessions event.

Notes:

This article covers:

Prerequisites for managing the Meeting & Webinar tab for Zoom Sessions

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access the Meeting & Webinar tab for Zoom Sessions

  1. Create a single-session event or recurring sessions event.
    You can also edit an upcoming event to access event setup.
  2. In the navigation menu, click Meeting & Webinar.
    The Meeting & Webinar page will appear.

How to manage the Meeting & Webinar tab for Zoom Sessions

Manage in-session settings

  1. In the Meeting & Webinar tab, select the in-session settings you want:
  2. Customize the following settings (specific settings will be available, depending on the meeting or webinar event type):
  3. Click Save.

Manage session audio types

Hosts can manage the audio types that attendees can use to join sessions. The available audio types will have an Enabled label next to them; unavailable audio types will have a Disabled label. You can adjust settings until registration starts.

PSTN's voice-only features and local toll calls are available for all Zoom Sessions license holders; attendees can see and use local toll numbers to call into the event. Other PSTN features (toll-free, call-me, etc.) are attached to a premium audio conference license.

Additionally, Zoom Sessions supports Public Switched Telephone Network (PSTN) and Session Initiation Protocol (SIP) so that more users can join events from their devices. There are 4 possible ways to use PSTN and SIP to join a Zoom Session event:

Hosts can manage the following session audio types:

How to manage the Waiting Room tab

Hosts can customize the waiting room experience for Zoom Sessions on a per-event basis. This feature allows hosts to customize the image, text, and other waiting room assets that attendees see before joining each event. The customized assets can be saved to event templates for reuse. This provides a more engaging and branded joining experience for attendees.

  1. Access the Meeting & Webinar tab in the event creation flow.
  2. Click the Waiting Room tab.
  3. Click Customize Waiting Room.
    A pop-up window will appear.
  4. In the window, customize the waiting room for your event:
  5. Click Save.
    Your customization will appear in the Waiting Room tab.

Manage webinar Waiting Room settings

Attendees, speakers, and other special roles will be in the waiting room before the host joins the webinar.

Attendees will remain in the waiting room, while practice mode is active, and automatically move to the webinar when it is started. Speakers and other special roles will join the webinar in backstage or practice mode if the host has joined.

Note: This feature is only available with version 6.0.0 or higher.

Manage meeting Waiting Room settings

  1. Access the Meeting & Webinar tab in the event creation flow.
  2. Click the Waiting Room tab.
  3. Click the Enable Meeting Waiting Room toggle to enable or disable it.
    When the meeting waiting room is enabled, event attendees will wait in the waiting room until the host admits them individually.