Managing Zoom Sessions Registration Settings

The Zoom Sessions Registration Settings tab allows you to add your privacy policy, manage your event's registration window, and manage other registration-related customizations. You can also create custom registration questions for attendees.

Learn more about creating a Zoom Sessions event.

This article covers:

Prerequisites for managing Zoom Sessions Registration Settings

How to access the Zoom Sessions Registration Settings tab

  1. Create a Zoom Sessions event or edit an upcoming event to access the event setup.
  2. In the navigation menu, click Registration then click Registration Settings.

How to manage Zoom Sessions Registration Settings

Manage event capacity

Overselling is allowed when creating free events, and event organizers will see a notice with a toggle to allow overselling for the event. Controlling overselling numbers allows event organizers to control their oversell ratio, and their budget/spend amount for an event’s capacity. 

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. (Optional) Edit the number of attendees who can join the event to reduce the maximum number of attendees.
  3. (Optional) Click the Allow Oversell toggle to enable or disable it.
    When enabled, this allows more than your capacity to register for this event. Some organizers do this to account for no-shows on the day of the event. If you choose to oversell this event, some registrants may be prevented from joining if the event is full.
  4. (Optional) Click Customize a message for attendees that join after the event is full to create a customized message, then click Save.
    A panel will appear where you can customize your message.
    1. In the panel's text box, enter a message.
    2. Click Save.
  5. (Optional) Click the Email me when the event has reached the registration capacity checkbox to receive a notification email.
  6. (Optional) Click View Event Performance to view your event's overall progress.
    You will be directed to the host Overview tab.

Use group join link actions

When hosts create an event, they will receive a join link(s) that corresponds to their event type. When hosts publish an event, the one join link corresponds to the host’s selected authentication method; the host will receive a universal join link for all registration and roles and for their entire event.

Registration is waived for the attendee group specified by the event authentication of your choice. Attendees in the group will join after being authenticated.

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. Under Group Join Link, click the following actions:

Customize Registration Questions

Registration questions can be created or modified to include future registrants at any time during an event's lifecycle (in draft phase, after publication, or up until the lobby closes).

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. In the Registration Requirements section, click Customize Registration Questions to select the details you want registrants to include during the registration process and to create a questionnaire for them to answer during the registration process.
    Note: Once an event is published, an event organizer will be able to add, change, or delete registration questions.
  3. Click Save All to save your settings.

Manage the Privacy Policy Link

You can upload up to 3 privacy policies for your event. Your organization’s privacy policy will appear when users register for your event.

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. In the Registration Requirements section, under Privacy Policy Link, click + Add.
    A text box will appear.
  3. In the text box, enter the URL of your privacy policy.
  4. (Optional) Repeat steps to add up to two more privacy policy links.
  5. (Optional) Click the delete icon  to delete a privacy policy link.
  6. Click Save.

Manage marketing consent

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. In the Registration Requirements section, under Marketing Consent, give external registrants the option to receive marketing communications when they register for your event:
  3. Click Save.

Set the Registration Window

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. In the Registration Window section, under Registration Starts, set the start date and time when the tickets will be available for purchase.
    Notes:
  3. (Optional) Click Customize... to set the Registration Ends date and time when the ticket sale will stop.
    Notes:
  4. Click Save.

Create custom host message for registrants

This message will be shown to registrants before they complete registration.
Note: There is a 2,000-character limit.

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. (Optional) Under Custom Host Message for Registrants, enter a message for your registrants.
  3. Click Save.

Create a Message for Confirmation Email

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. (Optional) Under Message for Confirmation Email, enter a message for your registrants.
  3. Click Save.

Copy the Ticket Type ID to an External Registration Form

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. To the right of Ticket Type ID, click Copy.
    The ticket type ID will be copied to your computer's clipboard.
  3. Add the ticket type ID to an external registration form.

Manage registration for users without Zoom accounts

Note: This section only appears for public Zoom Sessions events.

You can enable or disable the option to allow users without a Zoom account to access and join a public Zoom Sessions event by using their email addresses. Users who register may sign up for a Zoom account or allow Zoom to store their emails and profile information for use at future events.

  1. Access the Registration Settings tab in the Zoom Sessions event setup.
  2. Under Users Without Zoom Accounts, click the Allow users without Zoom accounts to register and join event toggle to enable or disable it.
  3. Click Save.