Managing Zoom Webinars Plus licensing

Account owners and admins can easily transfer a Zoom Events or Zoom Webinars Plus license and all hub data from one active user on the account to another user through User Management on the web portal. This allows account owners or admins to assign a Zoom Events or Zoom Webinars Plus license to users responsible for running events, so the users can manage the event space for their own groups.

Once the Zoom account owner or admin assigns a Zoom Webinars Plus license to a user, the user gets access to Zoom Webinars through the web portal at the capacity of their Zoom Webinars Plus license. Additionally, account owners and admins can see the webinar capacity shown along with the Zoom Webinars Plus license on the user’s profile page.

Note: The Pay Per Attendee license type for Zoom Webinars Plus does not give access to Zoom Webinars through the web portal. The licensed Pay Per Attendee Webinars Plus user can schedule webinars through Zoom Events.

Account owners and admins can also remove the Zoom Webinars Plus license from a user. If there are upcoming events and the account owner or admin removes the license, the events may possibly be deleted if the license and hub data are not transferred to another user.

Account owners and admins can use advanced SAML mapping to designate Zoom Webinars Plus licenses and add-ons based on a value being passed using SAML.

Notes:

• The Zoom Webinars Plus license holder must have a Zoom account and must be a Licensed user.
• Each hub owner must have a paid Zoom Meeting license.
• All hub host data is tied to the hub owner’s Zoom account.
• If the account admin needs to downgrade or upgrade the license(s), they can downgrade/upgrade the specific license(s) of the user and know which hub and events that are associated with the license will be impacted. All license transfers follow the existing process; the assets belonging to the license (hub) will transfer to the next hub owner. Additionally, the events metering is still tied to each hub.
• The Hub should be created separately based on the license type. The Hub will be endowed with the attendee limitation, which corresponds to the license the user has when the Hub or Session is created. 

Requirements for assigning a Zoom Webinars Plus license to a user

• Pro, Business, Education, or Enterprise account
• Licensed user with a Zoom Webinars Plus license
• Account owner or admin privileges

How to assign a license to a user

Notes:

• Some users have Zoom Webinars Plus licenses. If you don’t select it and click Save, their licenses will be removed and they can no longer visit all the relevant assets. You can transfer their Zoom Webinars Plus licenses and assets to another user.
• Some users have Webinar licenses with features that are included in Zoom Webinars Plus licenses. By selecting it and clicking Save, their Webinar licenses will be replaced by Zoom Webinars Plus licenses.

Assign a Zoom Webinars Plus Unlimited license

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. To the right of a user you want to assign a license, click Edit.
   An Edit User pop-up window will appear.
5. In the pop-up window, in the User Type section, ensure that the user is Licensed.
6. Select the Zoom Webinars Plus checkbox.
7. Under the Zoom Webinars Plus checkbox, select from the licenses you have purchased for your account, such as:
   • Zoom Webinars Plus
   • Zoom Webinars Plus - 500 attendees
   • Zoom Webinars Plus - 1000 attendees
   • Zoom Webinars Plus Unlimited - 2000 attendees
8. (Optional) Under the selected licenses' checkboxes, click the Total Assigned dropdown and select a number of licenses to assign multiple Zoom Events/Zoom Webinars Plus Unlimited licenses to the same user.
9. Click Save.

Assign a Zoom Webinars Plus Pay Per Attendee license

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. To the right of a user you want to assign a license, click Edit.
   An Edit User pop-up window will appear.
5. In the pop-up window, in the User Type section, ensure that the user is Licensed.
6. Select the Zoom Webinars Plus Pay Per Attendee checkbox.
7. Under the Zoom Webinars Plus Pay Per Attendee checkbox, select the Zoom Webinars Plus - Pay Per Attendee option.
8. Click Save.

How to batch edit users

Select multiple users’ checkboxes

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. Select multiple users’ checkboxes.
5. At the top of the page, by Change, click the License dropdown menu and select Zoom Events.
   A Change License pop-up window will appear.
6. In the pop-up window, select the Zoom Webinars Plus license type option that you want to assign to the selected users.
7. Click Save.

Batch import and edit users through CSV

You can add or update Zoom users by uploading a CSV file. This feature allows you to upload a CSV file to import a group of users. When you select the user type, license(s), and features to apply to all users in the CSV file, ensure that you select the Zoom Webinars Plus license that you want.

Note: You can also add users one at a time with user management.

You can manage users by adding, changing, updating, or deleting user group information when editing users through CSV upload.

How to use Advanced Search

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. At the top of the page, click the Advanced Search dropdown.
5. Click the All Types dropdown menu and select the Zoom Webinars Plus license you want to filter by.

How to cancel a user’s Zoom Webinars Plus license

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. To the right of a user you want to remove a license from, click Edit.
   You can also batch-edit users.
   An Edit User pop-up window will appear.
5. In the pop-up window, deselect the Zoom Webinars Plus license checkbox(es).
6. Click Save.
   A confirmation window will appear.
7. In the confirmation window, select one of the actions:
   • Transfer the Zoom Webinars Plus license and hubs to another user.
   • Remove the Zoom Webinars Plus license and hub assets from this user.
     Note: You cannot undo this action.
8. Click Continue.

Transfer the Zoom Webinars Plus license and hubs to another user

1. Cancel a user’s Zoom Webinars Plus license.
   After selecting to transfer the Zoom Webinars Plus license and hubs to another user, you will be directed to the Transfer Zoom Webinars Plus License and Hubs page.
2. On the transfer page, enter an email address of a user on your organization’s Zoom account that will receive the Zoom Webinars Plus licensing and hub data, then click Transfer.
   Note: If the user already has a Zoom Webinars Plus licensed user, you will need to select a different user to transfer the license and data to.
   The Zoom Webinars Plus license(s) and hub(s) will transfer to the new user.

Switch a Licensed user to a Basic user

The Zoom Webinars Plus license holder must be a Licensed user. When you switch a Licensed user to a Basic user, you must either transfer the Zoom Webinars Plus license and hub data to another user or remove the hub data.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click User Management then Users.
3. Click the Users tab.
4. To the right of a user you want to manage, click Edit.
   An Edit User pop-up window will appear.
5. In the pop-up window, by User Type, select Basic
6. Click Save.
   A confirmation window will appear.
7. In the confirmation window, select one of the actions:
   • Transfer the Zoom Webinars Plus license and hubs to another user.
   • Remove the Zoom Webinars Plus license and hub assets from this user.
     Note: You cannot undo this action.
8. Click Continue.