Managing session analytics for single-session events (Legacy view)

Under the Analytics section of the Zoom Webinars Plus event setup, the Session tab provides metrics for only single-session events. Zoom Webinars Plus users can view detailed analytics and session data for their single session event.

Learn more about creating a single-session full event or single-session lite event.

Requirements for managing session analytics for single-session events

• Pro, Business, Enterprise, or Education account
• Zoom Webinars Plus Unlimited license or Zoom Webinars Plus Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access session analytics for single-session events

1. Create a single-session event or single-session lite event.
   You can also edit an upcoming single-session full event or single-session lite event to access event setup.
2. In the navigation menu, click Analytics then Session.
   The Session Analytics page will appear.

How to manage the Analytics Session tab

Session Analytics

You can keep track of your single session event by viewing more specific information, such as the session capacity, session speakers, and Q&A poll results. See more about the Recording Views, Attendees, and Chat messages your session has implemented or received.

View the following information about your single-session event:

• Session Length: This shows how long your session was.
• Capacity: The maximum attendance capacity allowed for the session.
• Speakers: This shows the number of speakers in your event and the speakers who were assigned to the session. Click Speakers to view the speakers' email addresses.
• Attendees: The total unique attendance of a session. This measures the total number of unique attendees who successfully joined a session meeting or webinar by phone, mobile, or desktop. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts.
• Joined via Phone: This is the number of attendees, general ticket holders only, who joined the session via Phone (includes PSTN/SIP).
• Joined via Mobile: This is the number of attendees, general ticket holders only, who joined the session via Mobile (includes web browser and mobile app).
• Joined via Desktop: This is the number of attendees, general ticket holders only, who joined the session via Desktop (includes web browser and desktop app).
• Recording Views: The total unique views of the recording of the single session event in the lobby or hub.
• Q&A: This counts the number of questions and answers submitted in a Q&A during a meeting or webinar session.
  Note: Click Download  to download the poll results as a CSV file.
• Chat Messages: This counts the total number of messages sent in session chat.
  Note: Click Download  to download the poll results as a CSV file.
• Reactions Sent: The number of reactions sent during a session.
• Surveys Posted: This measures the number of surveys that were set up for the session.
• Number of Survey Responses: This counts the number of people who responded to the survey.
• Polls Posted: This counts the total number of polls the host started in a session.
• Avg Poll Response Rate: This is the average of all session poll response rate. Poll response rate is the number of people who completed the poll over the total number of people who received the poll.
• Number of Material Downloads: This measures the unique downloads for each session material.
• Session ID: The session number associated with an event session.
• Meeting ID: The meeting number associated with an instant or scheduled meeting.

How to share event analytics

To share analytics, you must add co-editors and give them analytics permission.

Note: Hub owners and hosts are automatically given access.

How to download a CSV report

1. Access the Analytics Session tab in the event creation flow.
2. In the top-right corner of the Session Analytics page, click View All Standard Reports.
   A Download Standard Reports panel will appear, displaying all analytics reports.
3. In the panel, to the left of the report you want to view, click the forward arrow  to expand and view the details of the reports.
4. To the right of the report you want to download, click Download .

An updated version of Event analytics is available, featuring a redesigned layout and improved navigation. To explore the updated experience, at the top of Event analytics, click the Switch to new analytics! toggle. Learn more about using the updated analytics view.