Getting started with the Zoom Web Portal

The Zoom web portal is where you can customize your profile and configure your Zoom settings. You can sign in to the Zoom web portal using the URL The link may change if your account is under an organization that uses a vanity or custom URL. Contact your account admin to confirm the URL that you must use.

Once you are signed in to the Zoom web portal, what you see in your account varies depending on your account type, role, and how your account owner or administrator has set up your account. The basic navigation menu includes Profile, Meetings, Webinars, Personal Contacts, Whiteboards, Recordings, and Settings. Unlike when using Zoom desktop client or mobile app, you can use the Zoom web portal in a web browser without downloading any additional plugins or software.

Zoom web portal navigation menu


Your Profile displays your name, picture, Personal Meeting ID, email address, and more. If you’re part of a shared account, some information is shared with other users—for example, your department or job title. Learn more on how you can customize your Zoom profile.


The Meetings section allows you to access the following:


If you have a webinar license, the following will be visible to you:

Personal Contacts

You can store your personal contacts by uploading a CSV file. These contacts will sync with all your Zoom desktop client and mobile app under the Contacts tab. Learn more about personal contacts.


You can create a new whiteboard or access all whiteboards visible to you. Learn more about using whiteboard from the Zoom web portal.


The recording section will show both your local and cloud recordings.


Your personal settings will allow you to configure settings for Meetings, Recordings,  Audio Conferencing, Collaboration Devices, Zoom Apps, and Whiteboard

In addition to the navigation menu mentioned above, the Zoom web portal also contains shortcuts to