Managing users for on-premise


Note: Starting January 8, 2023, new accounts utilizing the Meeting Connector (Legacy or Node) will now manage users at the account, group, or user profile level. If you have an existing account, utilizing the on-prem user type, please reach out to your Support representative to enable account and group-level management.

Account owners and admins can now configure the use of Meeting Connector (MC) licensing consistently at the account, group, and user profile levels. Instead of having to manage users at the individual level, admins can now enable all Licensed users to utilize the Meeting Connector for Zoom Meetings or designate a specific user group for on-premise Zoom Meetings. In addition, individual users can still be designated as hosts for on-premise meetings. 

Note: This feature is only for Licensed. Basic users will not be able to host on-premise meetings even if the option is enabled at the account or group level, and instead host meetings in the cloud with a maximum duration of 40 minutes. 

This article covers:

Prerequisites for Managing on-premise users

How to enable on-premise for users

Account

To enable or disable On-Prem meetings for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Profile.
  3. Under Data Configuration, find the setting Select a method for meeting/webinar data transfer and storage. 
  4. Select On-Prem (Zoom Meeting Connector, only applicable for licensed users).
  5. (Optional) Enable Users can only use specified zones to set what designated zones users can use for hosting meetings. 
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.
  7. Click Save.

Group

To enable or disable On-Prem meetings for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Profile tab.
  5. Under Data Configuration, find the setting Select a method for meeting/webinar data transfer and storage. 
  6. Select On-Prem (Zoom Meeting Connector, only applicable for licensed users).
  7. (Optional) Enable Users can only use specified zones to set what designated zones users can use for hosting meetings. 
  8. (Optional) To prevent all users in your account from changing this setting, click the lock icon, and then click Lock to confirm the setting.
  9. Click Save.

User

Note: Only admins can enable the setting at the individual user level.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. Click User Management then Users.
  3. Click on the Email/Name ID for the desired user. 
  4. On the Profile tab, navigate to the Other section.
  5. Under Data Configuration, find the setting Select a method for meeting/webinar data transfer and storage. 
  6. Select On-Prem (Zoom Meeting Connector, only applicable for licensed users).
  7. (Optional) Enable Users can only use specified zones to set what designated zones users can use for hosting meetings. 
  8. Click Save.

How to add on-premise users via Single-Sign-On (SSO)

Due to the On-prem user type being unavailable, it is recommended that admins assign users as on-premise via SAML in one of two ways: