Admins can enable or disable the Immersive View feature, which allows you to recreate the feel of your class or conference room by placing up to 25 video participants onto a single virtual background. Participants are automatically placed onto provided scenes and the host can adjust the arrangements as needed. The host can also use their own custom background for a unique scene. While this does not require use of the Virtual Background feature, it does work best when everyone has this functionality. 

Once enabled, learn how to set up and use immersive views in your meeting or webinar.

This article covers:

• How to enable or disable Immersive View
  
  • Account
  • Group
  • User

Prerequisites for enabling or disabling immersive scenes

• A Basic, Pro, Business, or Enterprise account

How to enable or disable Immersive View

Note: This setting is enabled by default.

Account

To enable or disable Immersive View for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Immersive View toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) Click the Turn off custom background check box if you want to disable users' ability to add custom immersive views and backgrounds.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Immersive View for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Immersive View toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) Click the Turn off custom background check box if you want to disable users' ability to add custom immersive views and backgrounds.
8. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Immersive View for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Immersive View toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. (Optional) Click the Turn off custom background check box if you want to disable use of custom immersive views and backgrounds.