Zoom Huddles are video-enabled virtual coworking spaces designed to foster inclusive discussions, bringing the fluid interactions of in-person work to distributed, hybrid teams throughout their work day. This article guides admins through the initial role permissions, enabling and creating huddles for their account, and lastly assigning their users Zoom Huddles licenses.

Learn more about using Zoom Huddles.

This article covers:

• Limitations of Zoom Huddles
• How to grant Zoom Huddles management permissions
• How to enable Zoom Huddles for your account or user group
  • Account
  • Group
  • Additional Huddle settings
• How to create Zoom Huddles for your account
  • Edit a huddle
  • Disable or enable a huddle

Prerequisites for managing Zoom Huddles

• Account admin or custom role with Zoom Huddles permissions

Note: This feature must be enabled by Zoom. Please fill out this form to request early access.

Limitations of Zoom Huddles

• A Zoom Huddle can only be active for a maximum of 30 consecutive hours, at which time it will automatically close for a brief moment before it can be rejoined.

How to grant Zoom Huddles management permissions

By default, no user roles will have the necessary role permissions to configure Zoom Huddles on the account. The owner, or a user with a custom role with the necessary permissions, will need to edit an existing role or create a custom role with the Huddle-related permissions.

1. Sign in to the Zoom web portal as the account owner.
2. In the navigation menu, click User Management then Roles.
3. Find the role that you want to change the permissions, then click the Edit button to the right of it.
4. Click the Role Settings tab.
5. Under the Zoom Huddles section, select the check box under the Edit column for the Huddles Management permission.
6. Click Save Changes.

Alternatively, a custom role can be created with the necessary Huddles Management permission, instead of editing an existing role. Learn more about role management.

How to enable Zoom Huddles for your account or user group

By default when Zoom Huddles are enabled on your account all users on the account can create or delete their huddle.

Account

To enable or disable Zoom Huddles for all users in the account:

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the General tab.
4. Under Other, click the Huddles toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. Below the setting, choose who can create Huddles by selecting either Allow all users to create Huddles or Allow only admins to create Huddles.
7. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable Zoom Huddles for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the General tab.
5. Under Other, click the Allow Zoom client to manage huddle toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. Below the setting, choose who can create Huddles by selecting either Allow all users to create Huddles or Allow only admins to create Huddles.
8. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Additional Huddle settings

Admins can also control other Huddle behavior, including notifications for when new Huddles are created or a starred Huddle is active again, and what to present to users when no custom Huddles have been created.

1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the General tab.
4. Under Other, enable or disable the following settings:
   • Show No Huddles Created view: Choose to display a generic Welcome Huddle or an empty page when no Huddles have been created by users on the account.
   • Huddle Created Notification: Choose if users are notified for all newly created Huddle. If disabled, users can still enable these notifications through their app settings.
   • Starred Huddle is Active Notification: Choose if users are notified when a Huddle they’ve starred is active again. If disabled, users can still enable these notifications through their app settings.

How to create Zoom Huddles for your account

If admins choose to limit Huddle creation to admins only, those admins can now create huddles for their account. Huddles can be customized with unique names, descriptions, and images. Creation, customization, and enablement of huddles can be done through the Zoom web portal or the desktop app.

1. Sign in to the Zoom web portal as an admin with Huddles Management permissions.
2. In the navigation menu, click Huddle Management.
   The first time opening the page, you will be presented with a few template options.
3. Click one of the templates, or in the top right corner, click Add Custom Huddle to create a new Huddle.
4. Under Huddle Name, enter a name for this huddle. This will be seen by admins and end-users.
5. (Optional) Under Description, enter a short description to inform others what this huddle is intended for, such as the huddle being for a specific team or purpose.
6. (Optional) Click the checkbox for Notify people in my company to provide a notification in the desktop client for this newly created Huddle.
7. Click Save to create this huddle.

Once created, the Huddle Management page will list all current Huddles, displaying their name, description, number of members, and last modified date.

Users can also create new Huddles through the desktop app, if admins allow all users to create Huddles.

Edit a huddle

After a huddle has been created, admins can edit the huddle, changing the name or description or adding images to customize the huddle.

1. In the navigation menu, click Huddle Management.
2. Click the name of the huddle you want to edit or customize.
   Additional huddle details will be displayed.
   • Next to the Huddle Name, click the pencil icon to edit the name.
   • Next to the Description, click the pencil icon to edit the description or provide one if not entered upon creation.
   • Next to Huddle wallpaper image, click Upload to choose an image to be used.
     Images must be JPG or 24-bit PNG, no larger than 1280 x 1280px, and cannot exceed 5 MB. This image is displayed while in a Huddle, at the top of the list of current participants.

Disable or enable a huddle

Admins can control the visibility of a Huddle for their users by disabling or enabling a created huddle. This may be useful when you want a huddle to only be available for a specific time and then disabled until the next event, or if conversations in the huddle need to be cut short.

1. In the navigation menu, click Huddle Management.
2. Click the name of the huddle you want to edit or customize.
3. In the top right corner, click the Enable Huddle toggle .
   • A gray toggle indicates the huddle is currently disabled:
   • A blue toggle indicates the huddle is currently enabled:

Now that Zoom Huddles have been created, learn more about how to use and interact with others in a Zoom Huddle.