Enabling Q&A for Webinars


Admins can allow users to schedule a webinar with Q&A as an in-webinar option. Q&A allows attendees to ask questions during the webinar, and for the panelists, co-hosts, and host to answer their questions. Once Q&A in webinar is enabled, learn how to schedule and manage a webinar with Q&A.

Q&A is also available for use in meetings. 

Prerequisites for enabling or disabling Q&A in Webinars

How to enable or disable Q&A in webinars

Account

To enable or disable the Webinar Q&A feature for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab. 
  4. Under In Meeting (Advanced), click the Q&A in webinars toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable the Webinar Q&A feature for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Groups.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under In Meeting (Advanced), click the Q&A in webinars toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable the Webinar Q&A feature for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), click the Q&A in webinars toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Once the setting is enabled, learn how to schedule and manage a webinar with the Q&A feature.