Adding, deleting, and resolving comments in Zoom Whiteboard


Zoom Whiteboard users can add comments on the whiteboard canvas. Adding comments allows users to share their feedback in real-time and collaborate faster. Whiteboard users must have the appropriate permissions (commenter, editor, co-owner, or owner) to add comments. This feature enables users to communicate without setting up a Zoom meeting. 

This article covers:

Prerequisites for adding, deleting and resolving comments in Zoom Whiteboard

How to add, delete and resolve comments in Zoom Whiteboard

Add a comment

Whiteboard owners and users with co-owner, editor, or commenter access can add a comment on a whiteboard.

  1. Open the Zoom desktop client.
  2. Click the Whiteboards tab  .
  3. Create or open a whiteboard.
  4. At the top right, click the comment icon  to open the comment panel.
  5. Click Add Comment. Alternatively, you can right-click on the canvas and select Add Comment from the context menu, or type C when nothing is selected on the canvas.
    Your cursor will change to a plus comment icon as you place it on the canvas.

  6. Click anywhere on the canvas where you want to post your comment.

  7. Enter your comment and then click the Add button.
    Note: You can mention a whiteboard user in the comment using the @mention format. You will be asked to grant access if the person you mention does not have access.

  8. (Optional) To edit a comment, click the ellipses icon  and then select Edit.
    Once you leave a comment, collaborators can add a reply to your comment.
  9. To reply to your own comment or someone else's, click the Add a reply text and then enter your message in that text compose box.
  10. Click the Reply button when you are finished.

Delete a comment

Whiteboard owners or authors of the comment can delete comments on a whiteboard.

  1. Open the Zoom desktop client.
  2. Click the Whiteboards tab  .
  3. Open a whiteboard.
  4. Click the comment you want to delete.

    The comment box will display.

  5. To the right of the comment you wish to remove, click the ellipses icon  and then select Delete.

Resolve a comment

Whiteboard owners can resolve comments on a whiteboard.

  1. Open the Zoom desktop client.
  2. Click the Whiteboards tab  .
  3. Open a whiteboard.
  4. At the top right, click the comment icon  to open the comment panel.
  5. To the right of the comment you wish to resolve, click the Resolve icon  .
    The resolved comment will disappear in the comment panel.

  6. (Optional) To show resolved comments, click the filter icon and then check the Show Resolved Comments.

  7. (Optional) To unresolve comments, click the Unresolve icon .

Web

Add a comment

Whiteboard owners and users with co-owner, editor, or commenter access can add a comment on a whiteboard.

  1. Sign in to the Zoom web portal.
  2. On the left menu, click Whiteboards.
  3. Create or open a whiteboard.
  4. At the top right, click the comment icon  to open the comment panel.
  5. Click Add Comment. Alternatively, you can right-click on the canvas and select Add Comment from the context menu, or type C when nothing is selected on the canvas.
    Your cursor will change to a plus comment icon  as you place it on the canvas.

  6. Click anywhere on the canvas where you want to post your comment.

  7. Enter your comment and then click the Add button.
    Note: You can mention a whiteboard user in the comment using the @mention format. You will be asked to grant access if the person you mention does not have access.

  8. (Optional) To edit a comment, click the ellipses icon  and then select Edit.
    Once you leave a comment, collaborators can add a reply to your comment.

  9. To reply to your own comment or someone else's, click the Add a reply text and then enter your message.

  10. Click the Reply button when you are finished.

Delete a comment

Whiteboard owners or authors of the comment can delete comments on a whiteboard.

  1. Sign in to the Zoom web portal.
  2. On the left menu, click Whiteboards.
  3. Open a whiteboard.
  4. Click the comment you want to delete.
    The comment box will display.
  5. To the right of the comment you wish to remove, click the ellipses icon  and then select Delete.

Resolve a comment

Whiteboard owners can resolve comments on a whiteboard.

  1. Sign in to the Zoom web portal.
  2. On the left menu, click Whiteboards.
  3. Open a whiteboard.
  4. At the top right, click the comment icon  to open the comment panel.
  5. To the right of the comment you wish to resolve, click the Resolve icon  .
    The resolved comment will disappear in the comment panel.
  6. (Optional) To show resolved comments, click the filter icon and then check the Show Resolved Comments.
  7. (Optional) To unresolve comments, click the Unresolve icon  .