Adding, deleting, and resolving comments in Zoom Whiteboard


Zoom Whiteboard users can add comments on both the whiteboard objects and the canvas. Adding comments allows users to share their feedback in real-time and collaborate faster. Whiteboard users must have the appropriate permissions (commenter, editor, co-owner, or owner) to add comments. This feature enables users to communicate without setting up a Zoom meeting. 

This article covers:

Prerequisites for adding, deleting and resolving comments in Zoom Whiteboard

How to add, delete and resolve comments in Zoom Whiteboard

Add a comment

Whiteboard owners and users with co-owner, editor, or commenter access can add a comment on a whiteboard.

  1. Create or open a whiteboard.
  2. In the toolbar on the left side of the screen, click the comment icon . Alternatively, you can right-click on the canvas and select Add Comment from the options, or type C when nothing is selected on the canvas.
    Your cursor will change to a plus comment icon  as you place it on the canvas.
  3. Click anywhere on the canvas where you want to post your comment.
  4. Enter your comment and then click the Comment button.
    Note: You can mention a whiteboard user in the comment using the @mention format. You will be asked to grant access if the person you mention does not have access.
  5. (Optional) To edit a comment, click the ellipses icon  then Edit.
    Once you leave a comment, collaborators can add a reply to your comment. You can hover over the comment icon to preview the comments.
  6. To reply to your own comment or someone else's, enter a message in the Add your reply or @ someone box.
  7. Click the Reply button when you are finished.
     

Delete a comment

Whiteboard owners or authors of the comment can delete comments on a whiteboard.

  1. Open an existing whiteboard.
  2. At the top right, click the comment icon  to open the comment panel.
    You will see all the comments across all pages. However, you can filter the comments by page using the filter icon  .
  3. To the right of the comment you wish to remove, click the ellipses icon then select Delete.

Resolve a comment

Whiteboard owners can resolve comments on a whiteboard.

  1. Open an existing whiteboard.
  2. At the top right, click the comment icon  to open the comment panel.
  3. To the right of the comment you wish to resolve, click the Resolve icon  .
    The resolved comment will disappear in the comment panel.
  4. (Optional) To show resolved comments, click the filter icon  and then check the Show Resolved Comments.
  5. (Optional) To unresolve comments, click the Unresolve icon  .