With the Zoom LTI Chat app, instructors can have Zoom Team Chat channels automatically created and managed using their course roster. Once the channel has been created, instructors can have the chat channel regularly sync with their course roster to ensure only current students within the course have access to the channel. 

This article covers:

• How to create a chat channel for the class
• How to manage a chat channel
• How to delete a chat channel

Prerequisites for using Zoom Team Chat with LTI Pro

• LTI Pro Chat app installed
• Instructor role in LMS

How to create a chat channel for the class

1. Log into your LMS as an instructor.
2. Click the course menu and click Create a Zoom Chat Channel.
3. (Optional) Set a refresh occurrence for LTI Pro to regularly sync the channel membership with the course roster.
   1. Enable Automatically refresh channel members.
   2. Set the frequency to either Daily or Weekly. 
   Note: See the restrictions for channel member refresh jobs.
4. Click Create.
   The LTI Pro Chat app will automatically invite course members to the newly created channel.

How to manage a chat channel

Once the chat channel has been created, the channel settings, including the refresh frequency can be updated.

1. Log into your LMS as an instructor.
2. Click the course menu and click Manage a Zoom Chat Channel.
3. Adjust any channel settings or add or remove members. Additionally, the channel refresh frequency under can be updated Automatically refresh channel members.

How to delete a chat channel

1. Log into your LMS as an instructor.
2. Click the course menu and click Manage a Zoom Chat Channel.
3. Click Delete Channel.
4. When prompted in the dialog window, click Delete Channel.