Zoom’s VDI solution can optionally manage updates for both the VDI Zoom Meeting client and the VDI plugin. The VDI Zoom Meeting client can be enabled for software updates using the same policies available for the standard Zoom Meeting client. New software is also available to manage VDI plugins based on policy.
This article lists the requirements for using the Zoom VDI Plugin Management feature.
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By default, Citrix disables applications from using a virtual channel. Administrators must either configure exceptions for applications that require a virtual channel or disable the Allow List policy altogether. For more information, visit this support article on how to configure the Allow List for use with Zoom.
If you configured policies for Zoom in the Allow List in the past, ensure that you confirm the following additional policy is added for the new VDI Plugin Management virtual channel:
1ZOOMAUS,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe,C:\Program Files (x86)\ZoomVDI\bin\ZoomVDITool.exe
By default, VMware Horizon allows all virtual channels to be opened. If you have disabled virtual channels, the policy will need to be modified to allow Zoom to both connect and offload media through the VDI plugin and for Zoom VDI Plugin Management.
The Zoom VDI Plugin Management solution requires a software release where the VDI Plugin Management policy has been added to the host application (Zoom desktop client [VDI Zoom Meeting client] 5.10.0 or higher), and the management software has been installed on the workstation where the VDI plugin is required (Windows VDI plugin, version 5.10.0 or compatible VDI Plugin Management package).
The VDI plugin installation also has the requirements mentioned above. These requirements are not new but still apply when using the VDI Plugin Management solution. The VDI plugin can only be installed when there are no virtual desktop connections.
The installation is an MSI package, and the current user must have administrator privileges to install the VDI plugin for all releases up to and including 5.14.0. Beginning with release 5.14.0, an additional service is installed by default that can provide admin privileges for future updates. This allows an administrator to install the package on IT-managed devices and use VDI Plugin Management to push new releases of the VDI plugin after 5.14.0 to the client that can be downloaded and installed without prompting the user for an admin account and password.
VDI plugin installation requires full permissions to write software to all directories required. If the machine you are installing requires special permissions to install software (such as disabling a write filter), you need to follow instructions required by the device before installing. VDI Plugin Management may not be practical for such deployments. Refer to the vendor for additional information.